AWS Cloud Operations Blog
Author: Chandra Sekhar Chappa
Chandra Chappa is a Denver based Sr. Service Management Specialist with AWS Service Management Connector. Chandra enjoys helping customers enable end-to-end IT lifecycle management to AWS Field, Customers, and Solutions Architect Partners. In his free time, he likes playing local club cricket and enjoys spending time with family and friends.
How Organon used AWS Service Management Connector to provision AWS resources from Service Now across multiple AWS accounts.
Organon has been exploring Amazon Web Services (AWS) to provide a simple, efficient way to their end users to easily provision cloud infrastructure across multiple accounts and regions. Additionally, they needed to ensure security, management, governance and compliance on the AWS services to follow GxP regulations. Organon uses ServiceNow as the enterprise IT Service Management […]
How Kyndryl used AWS Service Management Connector, AWS Config and AWS Systems Manager to achieve lifecycle management of AWS resources through ServiceNow
Customers need a way to do lifecycle management of AWS resources in the AWS Cloud. Many customers leverage managed solutions providers to manage their AWS accounts, and they’re looking for AWS native solutions and integrations to solve their business problems. Lifecycle management includes discovering new resources from customer’s AWS environment, populating them via federation into […]
How to enable bulk self-service provisioning of Amazon WorkSpaces by using AWS Service Management Connector, AWS Service Catalog and ServiceNow Import sets
Amazon WorkSpaces is a fully-managed, secure Desktop-as-a-Service (DaaS) solution that runs on AWS. AWS provides several choices to deploy desktops to users. Some organizations need help integrating this process into their existing automation and Information Technology Service Management (ITSM) tools. Many customers that we talk to want to have a bulk provisioning process, approval process, […]