AWS Cloud Operations Blog

Dennis Osentoski

Author: Dennis Osentoski

As a Principal Customer Solution Manager, Dennis helps customers adopt cloud operating models that accelerate their cloud journey and digital transformations.

How to Automate Incident Response with PagerDuty and AWS Systems Manager Incident Manager

Incident response is a core operations capability for organizations to develop, and a core element in the AWS Cloud Adoption Framework (AWS CAF). Responding to operations incidents quickly is important to minimize their impacts. Automating incident response helps you scale your capabilities, rapidly reduce the recovery time, and reduce repetitive work by your cloud operations teams. […]