AWS Public Sector Blog

Mohamed Heiba

Author: Mohamed Heiba

Mohamed is a senior innovation solutions architect at AWS, as part of the Customer Innovation Program across the Middle East, Africa, and Turkey. With over 15 years of experience in enterprise technology spanning roles at AWS, SAP, IBM, and various startups across multiple geographies, Mohamed specializes in cutting-edge technologies with a particular focus on generative AI, retrieval-augmented generation, and generative AI agents. He has a proven track record of architecting AI-powered solutions that leverage data lake architectures, big data processing, and advanced analytics, helping organizations harness the power of emerging technologies to drive innovation and achieve their business objectives.

Powerlines outside; Photo by Matthew Henry on Unsplash

How to run Schneider Electric’s Responder OMS using AWS Transit Gateway multicast

Government agencies and public sector organizations in energy and utilities rely on smart solutions to detect, locate, and fix utilities outages faster based on input from their customer contact centers and field crews. One popular outage management solution (OMS) is Schneider Electric’s ArcFM Responder (Responder) OMS. In this post, we discuss how to deploy the Schneider Electric’s Responder environment on AWS.