AWS Public Sector Blog
Author: Jady Liu
Jady is a cloud infrastructure architect at Amazon Web Services (AWS) in global financial services. She is focusing on infrastructure, security, operation, application platforms, and modernization. She works with large financial customers to achieve their business results building scalable, resilient, and cost-effective solutions in AWS. Outside work, she enjoys traveling to discover winery and distillery.
Using AI for intelligent document processing to support benefit applications and more
Each year, US federal, state, and local government agencies spend a significant part of their budgets on various social and safety net programs. Tens of millions of residents apply for these benefits every year. In these applications, documents—in various sources, formats, and layouts—are the primary tools for application assessment. Artificial intelligence (AI) technology can accelerate and simplify the application review process, improving both the case worker and applicant experience. Learn how public sector agencies can leverage AI offerings from AWS, like Amazon Textract and Amazon Comprehend, to process multiple documents in benefit application use cases in an intelligent document processing (IDP) workflow.