Author: Mark Michaels

Mark Michaels is the chief information officer (CIO) at Columbia Credit Union. He is a proven leader in credit union executive management, driving performance through attainment of strategic goals. He has achieved success in directing the development and implementation of organization-wide strategic plans, including duties from strategy creation to operational implementation, with emphasis on technology innovation. Mark facilitated the executive planning process involving the setting, executing, monitoring, and reporting of the strategic direction of a large organization, consistently achieving established goals within financial parameters and timeframes. He directed the development of key projects utilizing an in-depth knowledge of financial service technology systems and applications. Mark has demonstrated results by coaching and developing employees to perform and achieve the vision of the organization through accountability and performance measures.