AWS Public Sector Blog
Tag: Amazon Kineses
UT Austin connects students with answers faster using Amazon Connect
The College of Liberal Arts at University of Texas at Austin wanted to make it simple for students, faculty, and staff to contact support agents. This is how they built and scaled a contact center solution on AWS with Amazon Connect that reduced call wait time, cut costs, and more easily resolved technical issues — all while call volume more than quadrupled.
Winter 2018 Hot AWS EdStart Startups: ArcLab, Lightbulb Education, and Yellowdig
AWS EdStart members are transforming education in every corner of the globe. Read on for more about three of our members – ArcLab, Lightbulb Education, and Yellowdig. Each of these EdTechs rely on AWS to create a more student-centric learning experience.