Tag: five nines

Every hour of every day, our nation’s first responders and 9-1-1 personnel rely on a patchwork of telecommunications and public safety applications to protect their residents and save lives. Whether it’s a 9-1-1 answering point, a computer aided dispatch (CAD) system, a records management (RMS) system, or a mobile communications network, emergency response systems must be available and operational at all times. The accepted availability standard for emergency response systems is 99.999% or “five nines” – or about five minutes and 15 seconds of downtime per year.