Q: How do I sign in?

The The Console Mobile Application supports several authentication methods, including owner/root credentials, IAM user credentials, and AWS access keys. An owner account is the AWS login that created the account. An IAM user is an identity that has been created by an administrator through the IAM service. Note that IAM users need to also provide their account alias, which can be found at the top of the web console sign-in screen. AWS access keys are used to sign programmatic requests that the app makes to AWS.

For security reasons, we recommend that you secure your device with a passcode and that you follow an AWS best practice by creating and using an IAM user's credentials to log in to the app. If you lose your device, an IAM user can be deactivated to prevent unauthorized access. Root accounts cannot be deactivated.

Click here to learn more about the different types of AWS security credentials.

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Q: Can I sign-in with biometric authentication?

You can setup Touch ID or Face ID on supported iOS devices running Console Mobile Application v2.0+. Biometric authentication is currently not supported on Android.

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Q: Where can I download the app?

Download the Console Mobile Application from Amazon Appstore, Google Play, and iTunes.

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Q: What services are supported?

The Console Mobile Application supports AWS Billing and Cost Management, AWS CloudFormation, Amazon CloudWatch, Amazon DynamoDB, AWS Elastic Beanstalk, Amazon Elastic Compute Cloud (Amazon EC2), Elastic Load Balancing, AWS OpsWorks, AWS Personal Health Dashboard, Amazon Relational Database Service (Amazon RDS), Amazon Route 53, Amazon Simple Storage Service (Amazon S3), Amazon Virtual Private Cloud (Amazon VPC). The Console Mobile Application does not support the AWS GovCloud (US) region. For a full description, see the AWS Console Mobile App page. We plan to add new features to The Console Mobile Application. Tell us what you need using the feedback link in the app.

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Q: Is MFA supported?

Yes. We recommend using either a hardware MFA device or a virtual MFA on a separate mobile device for the greatest level of account protection.

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Q: Can I create resources

You cannot create resources in the current version. Please use the feedback link in the Console Mobile Application's menu to tell us what you need.

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Q: Can I download S3 objects?

You can use The Console Mobile Application to generate a pre-signed URL for an S3 object. A pre-signed URL grants time-limited permission to download the object. Read more about pre-signed URLs here.

In order to open a pre-signed URL for an S3 object in your device's browser, use the app to navigate to the S3 object's detail page and tap "View in browser". Your device configuration will determine what actions are possible with the object.

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Q: Can I view my current AWS usage charges?

Yes, you can view your current usage charges in the app. Simply visit your Billing Preferences page and select the checkbox to Receive Billing Alerts. In order to view usage charges, your identity must have permission to view CloudWatch.

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Q: What versions of iOS and Android are supported?

iOS 7.0+ and Android 4.0+ are supported.

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Q: Does the Console Mobile application support tablets?

The Console Mobile application is optimized for iOS and Android mobile devices with a screen size < 7”, but it works on larger screen sizes as well.

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Q: I lost my Mobile Device. What should I do?

We strongly recommend that in addition to using a password or biometric lock on your mobile device, you use an IAM user to manage AWS resources. If you lose your mobile device, you can remove the IAM user's access.

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Q: Can I provide feedback?

Yes! Click the Feedback button in the Console Mobile Application's menu. We’re eager to hear about your experience.

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