Amazon Connect Decisions Documentation

AI teammates are designed to adapt to your business, learn from your team, and support improvement of your operation, helping your business stay ahead.

What is Amazon Connect Decisions?

Amazon Connect Decisions is a supply chain planning and intelligence solution with AI teammates designed to work alongside your team harmonizing demand signals into consensus forecasts, generating constraint-aware supply plans, and monitoring your operations to help prevent problems, resolve issues, and identify root causes for improvement.

Amazon Connect Decisions is the next generation of AWS Supply Chain. AI teammates are designed to adapt to how you work: driven by your operating procedures and rules, integrating with your existing systems and learning from your practitioners' decisions. It leverages Amazon supply chain expertise to deliver plans and recommendations.

You lead a team of AI agents designed to handle coordination and execute actions, enabling you to focus on strategic decisions that drive service levels and working capital efficiency.

Benefits

Adapt with your business

AI teammates are designed to adapt to your unique business, systems, and actions, delivering transformation within your existing workflows. AI agents are designed to learn from your team, translating those learnings into planning, analysis, and recommendations. This intelligence is designed to make your operations and team members more effective over time.

Help prevent problems before they start

AI teammates are designed to provide forecasts by orchestrating foundation models and Amazon forecasting technology to create item-level forecasts, harmonizing system-generated forecasts and cross-functional inputs into a single aligned plan, and learning from your demand patterns and planners' decisions so forecasts can improve.

Stay ahead of what's coming

Lead a team of AI agents designed to work regularly, detecting variances and patterns, with root cause analysis showing why the problem happened and actionable recommendations. AI agents are designed to triage exceptions for you, surfacing what matters, grouped by common action, then executing your approved decisions.

Help make confident decisions

AI teammates are backed by Amazon's operational science and equipped with specialized supply chain tools and Amazon forecasting technology. You can get actionable insights and recommendations with reasoning you can review and verify. Your team can make decisions that drive business outcomes.

Adaptive Intelligence

Adaptive intelligence is the foundational infrastructure designed to power capabilities. AI teammates are designed to learn from decisions your team makes, capturing expertise, and translating it into recommendations over time. This closed loop learning is designed to power capabilities, where demand forecasting can improve as teammates learn your patterns, supply planning can adapt to your priorities, and institutional knowledge can compound across your organization. AI agents are designed to evolve with your business, supporting recommendations that stay aligned with how you operate.

Demand Intelligence

AI teammates are designed to orchestrate foundation models and intelligent forecasting tools, and learn to generate forecasts at the item level. Leveraging Amazon forecasting technology, AI agents are designed to generate forecasts from limited history, sparse patterns, and new product launches that can tune with learnings from your demand patterns and planner adjustments. Through a natural language interface, you can collaborate with AI agents to harmonize system-generated forecasts with customer commitments and cross-functional inputs, monitoring accuracy with root cause analysis to deliver plans designed to stay aligned with reality.

Supply Intelligence

AI teammates are designed to generate supply plans (preview) that can adapt to real-world constraints, learning from execution outcomes to improve future recommendations. AI agents are designed to monitor inventory positions, supplier performance, and demand signals, helping detect patterns and perform root cause analysis that show why the problem happened. AI teammates are designed to triage exceptions for you, and surface what matters through actionable recommendations grouped by common action, executing your approved decisions on your behalf.

Onboarding Intelligence

Connect fragmented data with AI-powered onboarding agents designed to guide you through setup and help you ingest, prepare, and validate your data through natural language conversation. Configure business rules, policies, and priorities in plain language, with real-time previews before committing. The service is designed to connect your data, prepare it to work with Amazon Connect Decisions, and flag issues before they affect your forecasts, supporting your supply chain setup.

Additional Information

For additional information about service controls, security features and functionalities, including, as applicable, information about storing, retrieving, modifying, restricting, and deleting data, please see https://docs.aws.amazon.com/index.html. This information does not form part of the Documentation for purposes of the AWS Customer Agreement available at http://aws.amazon.com/agreement, or other agreement between you and AWS governing your use of AWS's services.