AWS and Salesforce
Global Strategic Partnership
SalesForce
The world's leading cloud provider and the #1 CRM platform are making it easier for customers to seamlessly and securely manage their data across Salesforce and AWS and safely and responsibly infuse the latest generative artificial intelligence (AI) technologies into their applications and workflows. AWS and Salesforce support customers through new and enhanced integrations between AWS technologies and Salesforce products, including unified data management, seamless deployment of AWS’s voice, video, and AI services, streamlined purchasing options through AWS Marketplace, and more.
The Latest from Salesforce and AWS
Salesforce now available on AWS Marketplace
Salesforce is now available on AWS Marketplace, providing customers with seamless buying experiences through consolidated IT spend and billing.
Amazon Connect & Salesforce Service Cloud Voice
Salesforce Service Cloud Voice seamlessly integrates with Amazon Connect, providing contact center agents with a complete set of tools in their agent workspace to deliver enhanced customer service. Through this expanded partnership, Salesforce has chosen Amazon Connect as its preferred contact center technology and will resell Amazon Connect as part of its new upcoming offering, Service Cloud Voice, making it easy for organizations to deliver better customer service at a lower cost.
Tableau on AWS
Combine the resources, technical expertise, and data knowledge of Tableau and Amazon Web Services (AWS) to maximize the value of your end-to-end data and analytics investment. From data strategy and migration to optimizing operations, this collaboration helps organizations securely deploy and scale cloud analytics. Customers see faster time to value and reduced costs, all with validated migration processes that mitigate risk.
Discover how Splunk drives better dashboard performance by migrating to Tableau Cloud on AWS.
MuleSoft on AWS
The Mulesoft and AWS partnership enables customers to accelerate cloud adoption and seamlessly connect with data and workflows from any system, whether it's in AWS or on-premises or in a SaaS application. Out of the box (OOTB) connectors for key AWS services (S3, DynamoDB, and EC2) and key business systems (Salesforce, SAP, and Oracle) helps overcome data silos and allows builders to focus on innovation versus integration.
Slack on AWS
Slack, powered by AWS, is the digital headquarters for engineering. Through an AWS and Slack integrated ChatOps environment, IT professionals can improve their cloud-centric workflows by monitoring and managing their AWS environments from Slack. This centralized environment brings together the IT professionals and tools in once place, enabling teams to ship code faster, reduce incident response time, and increase visibility and collective learning.
With the seamless integration between Amazon Connect and Salesforce, we’re unleashing the power of technology to customize the agent experience through data. We’re improving productivity and allowing them to focus on customers, not their tools, to provide the best possible customer experience.
Intuit
Loren Lacy, Group Product Manager, Customer Success and Sales Technology, Intuit Inc.
AWS Chatbox has enabled us to run CLI commands safely from Slack to manage AWS resources from Slack. This saves us time, provides visibility to the team, and our customers benefit from the lower total cost of ownership (TC).
Glide
Nedim Dedic, CTO, Glide Publishing Platform
Learn how Pearson uses various AWS services in conjunction with Tableau Server on Amazon Elastic Compute Cloud (Amazon EC2) to empower the organization with self-service analytics.
Pearson
In reality, all the technology you need to build this integration already exists and you could do it, but the Amazon EventBridge connector for Salesforce simplifies it and speed to market is significantly easier.
Slalom
Architect, SlalomFeatured Customers
Stonehenge
Angel MedFlight
Find out how Angel MedFlight Worldwide Air Ambulance focused on its digital transformation by using Salesforce Marketing Cloud and Sales Cloud with Amazon S3 and ultimately evolved patient care and improved patient outcomes.
Contact Salesforce
The collaboration of AWS and Salesforce gives you new and secure ways engage with your customers. Our shared pace of innovation will give you continual access to cutting edge, world-class solutions from industry leaders.
Contact Salesforce