Resources for Government, Education, and Nonprofits

The proposition of the Next Generation Council builds on the significant digital transformation that local government has already completed. It provides a roadmap of how existing best practices can be combined with AWS Cloud technology to create a local authority that meets the increasing expectations and needs of its citizens in the mid-21st century.

In countries where demand for healthcare outweighs available resources, and populations are spread out in remote locations, open source technologies using Amazon Web Services (AWS) can transform providers’ and patients’ experience. Bahmni, an open source electronic medical records (EMR) system is one that we have pioneered. It gives doctors rapid access to up-to-date health records and test results so that they have better information and more time for patient care. A system that started in a single hospital in a remote part of central India is now used by more than 500 hospitals in 50 countries.

Learn How InfusionPoints Worked with CoachMePlus and TIAG to Bring Powerful Soldier Health and Wellness Tracking Software to the US Army

This UNDP report explores how municipal governments can benefit from open source tools and technologies. It explores successful digital transformation tactics governments can use to make public services and cities in particular work better and develop sustainably.

ScaleCapacity, an AWS Partner, collaborated with the City of Los Angeles Information Technology Agency (ITA) to create a new serverless secure file transfer protocol (SFTP) solution that runs on AWS Transfer Family.

This UNDP report explores how municipal governments can benefit from open source tools and technologies. It explores successful digital transformation tactics governments can use to make public services and cities in particular work better and develop sustainably.

Government organizations face challenges that include tight budgets and rapidly evolving citizen demands. They can address these challenges when they collaborate and share resources to accelerate digital transformation. In the UK, 44 local government bodies—called councils—use an open approach to share expertise and pool resources to transform their web publishing platforms using LocalGov Drupal.

Governments encourage public sector organizations, businesses, and citizens to embrace digital technologies and practices through a range of incentives. These incentives standardize processes and motivate behaviors that achieve the objectives of these initiatives in a way that can be sustained over time. This post, written by an Amazon Web Services (AWS) government transformation advisor, highlights 10 ways that governments use incentives to accelerate successful digital transformation.

ScaleCapacity, an AWS Partner, worked alongside the City of Los Angeles Information Technology Agency (ITA) to move a critical document management system to an Amazon wEB Services (AWS) serverless solution using services including Amazon S3 and AWS Backup. As a result, the ITA reduced its document management costs by 80 percent, lowered data replication time from 24 hours to 15 minutes, and scales on demand to store 500,000 additional data objects each year.

Read this post to learn how MAG has created a technology and data strategy to integrate the elements of its complex ecosystems and deliver efficiencies.

Governments increasingly turn to digital technology to help design and deliver modern services. Success depends on the service designers understanding what the policy-makers intend. Government leaders' experience and an expert academic explain how to ensure digital transformation meets its goals.

The City of Edinburgh Council reduced translation costs from as much as £55 per document to just £0.07 after implementing Amazon Translate with the support of AWS Partner City Trax.

The UK Department for Work and Pensions (DWP) is one of the largest government departments in the UK, with more than 90,000 employees in more than 800 locations. It’s responsible for making $266 billion in payments each year. The DWP is carrying out a large-scale digital transformation to improve its services and the way it interacts with citizens. Read this blog post to discover three lessons that DWP learned about hiring, training, and retaining while reshaping its digital approach.

A cloud-first policy directs or requires public sector agencies to use cloud technology as the primary enabler for IT procurement and digital transformation projects. This paper explores common elements of successful measures to support public service transformation.

UK Biobank, the world’s most comprehensive source of health data used for research, needed a purpose-built data platform with compute and data-storage capabilities that provided analysis tools in a centralized environment and the flexibility to manage increasing quantities of data. Read this post to learn more about UK Biobank’s journey to becoming a globally accessible dataset for health researchers.

his paper examines how to digitalise tax administration. It explores technology architecture, digital tax systems, and the application of AI/ML in tax administration. It offers examples from Australia, New Zealand, the United Kingdom, and the US

Learn how organizations around the world use cloud technology to address their big sustainability challenges.

Discover the six foundational capabilities that organizations need to invest in & build out to make the most of the opportunities that generative AI offers.

With the right generative AI technology, public sector organizations can gain business insights, make informed decisions fast & improve customer service. Understand the challenges to realize the opportunities.

O Instituto AWS criou este guia para abordar os cinco desafios mais comuns que quase 5.000 líderes de transformação de serviços públicos de todo o mundo dizem enfrentar.

Encontre conselhos e exemplos de transformação governamental bem-sucedida com líderes experientes em transformação digital em escala nacional.

How can governments leverage Digital Twins technology to improve services including transport systems to housing programs? From how to set goals and prioritizing the user need, to governance and measuring impact, this short guide with 10 tips from Jason Whittet, Amazon Web Services International Central Government Adviser, will help you kick-start your strategy.

Professor Mark Thompson explains why a capability approach to sharing assets, functions and processes centrally across government organizations, delivers the best-value public services in this final part of an AWS Institute series exploring emerging technologies and the cloud.

Great service design starts with the user need first, then identifies capabilities to address it, explains Professor Mark Thompson in the third part of an AWS Institute series exploring emerging technologies. He looks at how to assess the new and untested options without forgetting existing solutions.

With a platform model, governments can leverage common components as building blocks for a portfolio of products and services. In part two of an AWS Institute series exploring emerging technologies and the cloud, Professor Mark Thompson explores how this accelerates service transformation.