Partner Success with AWS / Financial Services / Singapore
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Capitalizing on AWS with Harness: Trust Bank Reduces Lead Times by about 90% With Automated CI/CD Processes
Learn how Singapore’s first digitally native bank reduced its lead time for deployment from two weeks to 24 hours with Harness.
90%
faster deployment lead times
24
hour deployment cycles achieved
Automated
compliance for industry standards
Continuous
delivery across AWS infrastructure
Streamlined
audits with automated controls
Overview
Launched in September of 2022, Trust Bank is the first of Singapore’s new wave of digital banks. It is also one of the fastest growing digital banks in the world with 16 percent of Singapore’s market share, or more than 800,000 customers. To keep pace with its rapid growth, Trust Bank needed an agile continuous integration and continuous delivery (CI/CD) solution that could seamlessly integrate with its Amazon Web Services (AWS) environments at scale. Following a careful evaluation, Trust Bank turned to AWS Partner Harness. With Harness fully integrated, Trust Bank reduced its lead time for deployment from two weeks to 24 hours and achieved continuous compliance through implementing all controls required to align with industry standards.
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Opportunity | Agility That Matches Ingenuity
Built on AWS and using containerized applications, Trust Bank is a fully digital bank, with an incredibly fast customer onboarding journey of under three minutes. Efficient, modern, and customer-focused, Trust Bank’s rapid growth has enabled it to acquire more than 800,000 customers in less than two years. This impressive growth, typical of cloud-native financial institutions, allowed it to achieve a market penetration of sixteen percent in Singapore.
To maintain its pace of innovation, Trust Bank needed a more agile, streamlined cloud infrastructure that could replace manual, multi-step compliance, risk, and security verification processes. Prior to working with Harness, even a simple code change could take up to two weeks to pass through various manual checks by multiple stakeholders. "Speed and agility are critical to us, but so is maintaining the trust we’ve built with our customers. We needed to find a way to keep delivering updates quickly while ensuring everything met the necessary security and compliance standards," said Srinivas Patil, chief technology officer at Trust Bank. Streamlining this process became essential for Trust Bank to reduce friction in its development pipeline, while upholding its commitment to safety and regulatory compliance.
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With everything automated on AWS by Harness, we can focus more on innovation and less on process.”
Srinivas Patil
CTO, Trust Bank
Solution | Investing in a CI/CD Solution That Can Scale on Demand
After careful evaluation, Trust Bank selected Harness because its container-native CI/CD server enables developers to continuously test, build, and deploy code changes on-demand. Leveraging AI across the entire software delivery lifecycle, Harness empowers teams to transform how they work regardless of size or location. For Trust Bank, working with Harness was a breeze. It took about one month for Trust Bank to fully transition its CI/CD ecosystem to Harness, and a few more months for broader adoption across the organization.
With its cloud-first capabilities, Harness allows Trust Bank to efficiently deploy changes across its containerized applications on AWS, using services such as Amazon Elastic Kubernetes Service (Amazon EKS) for managing containerized workloads. While containerized applications account for one-third of its consumption, Trust Bank also utilizes key AWS services that are not containerized, such as Amazon Athena for querying and analyzing large datasets, Amazon Relational Database Service (Amazon RDS) for simplifying database management, and Amazon Aurora for high-performance and scalable database solutions. This flexible integration powers a resilient, secure, and optimized infrastructure that can scale as Trust Bank continues to grow. And it isn’t just the tech that scales: “Harness has subject experts in almost every domain of the supply chain, making them our ideal solution as we continue to push what’s possible in digital banking—for our customers and for our teams,” affirms Rajay Rai, chief technology information officer at Trust Bank.
Outcome | Automation with High Returns: Reducing Lead Times by about 90%
Trust Bank sought a solution that could seamlessly integrate with its AWS-native environment, reduce developer workloads, and keep the focus on innovation. “We really wanted to offload this entire onerous task of thinking about how to evolve the supply delivery chain lifecycle,” explained Rai at Trust Bank. By integrating Harness with its AWS infrastructure and automating compliance, security, and risk checks directly within the CI/CD pipeline, Trust Bank has yielded a hefty increase in the speed and reliability of its deployments. In fact, Trust Bank reduced its lead time for deployment from two weeks to just 24 hours.
Additionally, automated compliance processes were achieved, allowing Trust Bank to implement all controls aligned with industry standards and maintain high standards of security. "By automating compliance and embedding security checks into our pipeline, we’ve been able to significantly reduce the time it takes to bring updates to production. With everything automated on AWS by Harness, we can focus more on innovation and less on process," said Patil. Capitalizing on faster deployments, achieving continuous compliance, and increased focus on innovation, Trust Bank can continue to rapidly scale and remain competitive in a crowded banking market. By leveraging automation through Harness and AWS, Trust Bank continues to meet stringent regulatory standards while delivering new products and features to customers at a much faster pace.
About Trust Bank
Trust Bank is Singapore’s first digitally native bank, backed by a partnership between Standard Chartered Bank and FairPrice Group. Offering seamless customer experiences, Trust Bank serves over 800,000 customers with innovative features like fast onboarding, numberless and dual-function cards, and integrated rewards, providing a secure and modern banking experience.
About AWS Partner Harness
Harness is an end-to-end software delivery platform that empowers engineering and DevOps teams to deploy faster and safer with AI-driven monitoring and automated rollbacks. It reduces lead time by up to 90 percent, deployment costs by up to 60 percent, and accelerates deployments by up to 75 percent.
AWS Services Used
Amazon Athena
Analyze petabyte-scale data where it lives with ease and flexibility with Amazon Athena.
Amazon Aurora
Amazon Aurora provides unparalleled high-performance and availability at global scale with full MySQL and PostgreSQL compatibility, at 1/10th the cost of commercial databases.
Learn more »
Amazon EKS
Start, run, and scale Kubernetes without thinking about cluster management.
Amazon RDS
Amazon Relational Database Service (Amazon RDS) is an easy-to-manage relational database service optimized for total cost of ownership.
Learn more »
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