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Topic: Generative AI Powered Intelligent Airport Assistant
AWS Innovation with Manchester Airports Group
July 2024
About the Episode
Get a behind-the-scenes look at Manchester Airports Group's (MAG) journey delivering innovative, human-centered AI solutions for smarter travel in collaboration with the AWS prototyping team.
MAG’s CTO, John Hudson, shares their vision for creating intuitive, data-driven airport journeys with our host, Sara Armstrong.
Joining the conversation, MAG’s Sr. Software Engineer, Alex Whitehorn, and AWS Prototyping Engineer, Val Cohen take us through developing an AI virtual assistant that understands multilingual customer inquiries by combining data sources like flights, maps and web content. Discover their use of AWS serverless, large language models, open-source tools, and insights on multilingual support, ethical AI guardrails, and fusing business and software expertise.
- Date (Newest to Oldest)
Highlights
0:00 - Introduction to Manchester Airports Group's innovative vision
2:11 - The problem: Centralizing disparate airport data
3:11 - Building VAL: An AI virtual assistant for airports
6:38 - Technical architecture with AWS serverless, LLMs, open-source
9:50 - Tackling multilingual challenges using AI
19:35 - Defining success through experimentation and learning
21:20 - Implementing responsible AI guardrails
25:53 - From prototype to production-ready with AWS
31:03 - Closing thoughts on hands-on learning and partnerships
One of the best ways to learn the concepts of working with LLMs and using generative AI is to just build it. Val Cohen
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Additional Resources
This is My Architecture
'This is My Architecture' is a video series that showcases innovative architectural solutions on the AWS Cloud by customers and partners. Each episode examines the most interesting and technically creative elements of each cloud architecture.
AWS Conversations with Leaders
Hear from business executives across industries in conversation with AWS Enterprise Strategists and other AWS leaders as they share personal insights on cloud transformation, inspiring innovation, and leading teams.
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