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2025

Broadridge: Accelerating AI Innovation with AWS Enterprise Support

Overview

Sekhar Eevani, SVP of AI Technology Innovations and Cloud Strategy, and Sampath Arnuri, Technology Architect at Broadridge Financial Solutions, share how a global Fintech leader leverages AWS Enterprise Support to accelerate their Generative AI transformation journey and modernize their knowledge management platform. Working closely with their AWS account team, including their Technical Account Manager, Broadridge successfully launched cutting-edge generative AI solutions built on Amazon Bedrock. The AWS Enterprise Support team provided expert guidance throughout Broadridge's journey, helping them modernize their infrastructure and storage.

Through their strategic collaboration with AWS Enterprise Support, Broadridge transformed their Knowledge Management Platform by implementing an advanced Retrieval Augmented Generation architecture using Amazon Bedrock,Amazon MSK, AWS Lambda, and Amazon MemoryDB services. This transformation turned their platform into a self-service solution where document processing that once took hours now takes minutes, enabling their teams to focus on delivering valuable customer insights. Collaboration with AWS Enterprise Support has enabled Broadridge to achieve 20% cost savings, which they've reinvested into initiatives that drive their business forward, while maintaining their position as a global Fintech leader.

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In the past year and a half, we've transformed our business through cutting-edge generative AI solutions built on Amazon Bedrock. We've successfully launched an employee engagement chatbot and a document summarization platform that's delivering real value. Our AWS account team including Account Manager, Solutions Architect and Technical Account Manager provided expert guidance throughout this journey, helping us modernize our infrastructure and storage. This strategic collaboration resulted in 20% cost savings, which we've reinvested into initiatives that drive our business forward.

Sekhar Eevani

Senior Vice President of AI Technology Innovations and Cloud Strategy, Broadridge Financial Solutions

AWS Services Used

AWS Enterprise Support

AWS Enterprise Support provides you with concierge-like service where the main focus is helping you achieve your outcomes and find success in the cloud.

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