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2025

Capillary Technologies and AWS Enterprise Support Collaboration

Overview

Capillary Technologies has achieved significant milestones through their strategic collaboration with AWS Enterprise Support. Piyush Kumar, Chief Technology Officer, shares insights about Capillary's journey with AWS Enterprise Support and its impact on their business. The collaboration opened new horizons for the company, enabling them to explore cutting-edge solutions and expand their technological capabilities.

Working closely with their AWS Technical Account Manager (TAM), Capillary gained early access to AWS Transfer Family as beta testers, allowing them to directly influence the platform's development. This unique opportunity led to the successful implementation of an innovative WebApp UI solution, tailored to meet specific enterprise requirements. The TAM's deep understanding of Capillary's needs facilitated effective communication with AWS product teams, ensuring that security controls and feature enhancements aligned perfectly with their business objectives.

In the video presentation, Chief Technology Officer Piyush Kumar highlights how this collaboration strengthened their global infrastructure while optimizing costs. He emphasizes how AWS Enterprise Support's expertise has been crucial in enhancing their security frameworks and compliance measures - critical factors for their enterprise clients across 30+ countries. The collaboration has not only established a robust foundation for future innovations but also reinforced Capillary's position as a trusted leader in customer engagement solutions.

This successful implementation demonstrates how strategic technical collaborations can drive meaningful advancement while maintaining the highest standards of security and operational excellence.

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Our AWS Enterprise Support partnership has been pivotal in our global growth journey. Their proactive guidance has helped us build robust security frameworks and compliance measures that our enterprise clients trust worldwide. This collaboration goes beyond technical support – it's a strategic partnership that continually drives our infrastructure optimization and innovation initiatives.

Piyush Kumar

Chief Technology Officer - Capillary Technologies

AWS Services Used

AWS Enterprise Support

AWS Enterprise Support provides you with concierge-like service where the main focus is helping you achieve your outcomes and find success in the cloud.

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