Overview
Halodoc, an Indonesian digital healthcare platform founded in 2016, is working to revolutionize healthcare access across Indonesia's 17,000 islands. They've partnered with AWS Enterprise Support to accelerate their transformation journey through technical account manager and tailored solutions. This collaboration has enabled Halodoc to build robust infrastructure on Amazon EKS and EC2 that handles demand spikes with 99.99% uptime, implement security measures with AWS Shield Advanced meeting healthcare regulations, and adopt Amazon Bedrock for AI-driven solutions—while reducing costs by 35% and improving patient experience with 70% faster claim settlements. Looking ahead, Halodoc plans to expand their generative AI capabilities with AWS to develop predictive healthcare models across Indonesia.
AWS Enterprise Support has accelerated our healthcare platform transformation through architectural guidance and proactive optimization. With our account team's support, we've implemented a resilient infrastructure that maintained exceptional reliability during critical pandemic surges while expanding our services to remote regions across Indonesia.
Muniraju
Vice President of Engineering, HalodocAWS Services Used
AWS Enterprise Support
AWS Enterprise Support provides you with concierge-like service where the main focus is helping you achieve your outcomes and find success in the cloud.
Get Started
Did you find what you were looking for today?
Let us know so we can improve the quality of the content on our pages