Partner Success with AWS / General Public Services / Austria

February 2025
MANZ
tecRacer

Accelerating Semantic and Similar Search Functions for a Leading Legal Publisher

Learn how tecRacer Consulting and AWS helped create a more efficient system for finding relevant documents.

200 – 300 milliseconds

of average processing time

50 million

million documents searched

30%

expected savings

Overview

MANZ, an Austrian company that provides information services for legal and tax professionals, sought to revolutionize how its registered users searched its vast repository of legal documents. With over 300 million documents in its database, MANZ aimed to implement a cutting-edge solution using vector embeddings to enhance similarity searches and uncover deeper connections between documents. In collaboration with AWS Partner tecRacer Consulting, MANZ developed and successfully deployed a powerful solution, which reduced deployment times and empowered MANZ to independently develop and refine its solution.

Sign the agreement The Concept of Legal Procedure and Litigation.

Opportunity | Searching for a Better Strategy for Finding Similar Documents

As a high-profile provider of legal information in Austria, MANZ needed a robust system to efficiently and intelligently search through an enormous database of legal documents. MANZ had developed an architecture that leveraged powerful technologies such as OpenSearch but wanted to ensure that its approach would meet its goals for speed and efficiency. In developing a new system to more efficiently manage and search huge volume of documents, MANZ had several challenges.

A lack of experience in vector databases was the first challenge. While MANZ boasts a seasoned IT team, it had minimal prior experience building or managing a vector database entirely on its own, particularly one capable of handling 50 million documents. To get the additional guidance on establishing such a database system, MANZ wanted to validate that its initial architecture draft would meet long-term demands. For example, rightsizing clusters was particularly challenging. Finally, a lack of experience with other very specialized technology products presented further obstacles. This was the reason that MANZ engaged tecRacer to help develop and implement the document search capabilities needed to take its business to the next level.

kr_quotemark

In our project we highly benefited from tecRacer's AWS expertise. Through their rich OpenSearch knowledge, most notably in cluster setup and optimization, and their proficiency in handling the service basis knowledge, our own MANZ software development experts were able to create a solid document knowledge base for AI-Use cases like semantic search and RAG chatbots."

Andreas Scheuchl
Solution Architect, MANZ

Solution | Implementing Vector Search Capabilities With a Seasoned AWS Partner

MANZ chose tecRacer Consulting, a 2023 AWS System Integrator Partner of the Year, to help the company overcome technical and operational challenges, particularly around implementing semantic search functionality on a large document base. tecRacer’s team focused on enabling MANZ to build a more customized and optimized in-house system. This approach ensured that MANZ could continue to innovate independently and maintain control over its infrastructure. The solution was designed to handle over 300 million documents efficiently, with the help of AWS products such as Amazon OpenSearch Service and Amazon Neptune. MANZ wanted to avoid significant performance issues that can result in prolonged query times, so tecRacer worked closely with them to optimize their infrastructure by:

  • Correctly sizing the OpenSearch cluster: Ensuring that the cluster was appropriately sized to handle large-scale document searches efficiently.
  • Optimizing index and shard functions: tecRacer assisted in refining how indexes and shards were configured, a critical factor in improving search speed.
  • Fine-tuning queries: By improving the search query logic and structure, the performance was enhanced significantly.

To automate and streamline the deployment process, tecRacer delivered a production-ready setup using Terraform. This included automated deployment scripts for Amazon OpenSearch Service and Amazon Neptune Database, along with crucial configurations for backup and security roles. The integration of infrastructure as code (IaC) allowed MANZ to scale its infrastructure easily while maintaining consistent security and operational practices. Recognizing that MANZ lacked prior experience with AWS products such as OpenSearch and Amazon Neptune Database, tecRacer provided customized hands-on workshops covering deployment, usage, and best practices, enabling MANZ’s team to develop and manage its solution independently.

Outcome | MANZ Accelerates Document Search and Improves Accuracy

By partnering with tecRacer and leveraging powerful cloud services from AWS, MANZ achieved substantial improvements in its document management and search capabilities. Through tecRacer’s implementation of IaC and fast, reliable data storage, MANZ was able to achieve processing times of 200 – 300 milliseconds to search 50 million documents. This dramatic performance boost improved user experience and operational efficiency for MANZ’s legal professionals.

The switch to Amazon OpenSearch Service and the use of vector search are expected to deliver significant cost savings compared to MANZ’s previous search solutions—up to 30 percent in the medium term. tecRacer’s implementation provided a more economical approach to managing large-scale document searches, improving both performance and resource utilization. Finally, the tailored training and resources provided by tecRacer equipped MANZ’s internal teams with the skills needed to maintain and evolve their solution independently. MANZ is now capable of iterating on the system, integrating new features, and optimizing performance, all while maintaining alignment with their evolving business needs.

About MANZ

MANZ'sche Verlags und Universitätsbuchhandlung, based in Vienna, is a leader for legal information in Austria. MANZ offers a comprehensive range of information services for the legal and tax professions—whether online, in print, or as a seminar. MANZ-Rot has stood for legal certainty and quality and innovation among legal practitioners since 1849. The company has been majority family-owned for five generations and is part of the MANZ Group, a media company of the 21st century.

About AWS Partner tecRacer

tecRacer, based in Hanover with eight other locations in Duisburg, Hamburg, Frankfurt, Munich, Berlin, Geneva, Zurich and Lisbon, offers AWS (Amazon Web Services) consulting, training, managed services, and project management from a single source - seamlessly integrated across the entire cloud lifecycle - from strategy to implementation and operation. The strategy remains the clear focus on Amazon Web Services. tecRacer is an AWS Premier Tier Services, AWS Advanced Tier Training, AWS Managed Services and AWS Reselling Partner. With a strong focus on customer-centric solutions and long-term partnerships, tecRacer empowers organizations to achieve their goals on AWS.

AWS Services Used

Amazon OpenSearch Service

Amazon OpenSearch Service securely unlocks real-time search, monitoring, and analysis of business and operational data for use cases like application monitoring, log analytics, observability, and website search.

Learn more »

Amazon Neptune Database

Neptune Database is a serverless graph database designed for superior scalability and availability. Neptune Database provides built-in security, continuous backups, and integrations with other AWS services.

Learn more »

More General Public Services Success Stories

Showing results: 1-4
Total results: 72

no items found 

  • General Public Services

    The National Institutes of Health Works with Govplace to Accelerate Scientific Research and Analysis

    The National Institutes of Health (NIH) Office of Portfolio Analysis (OPA) sought a more scalable and flexible IT environment to support applications including a research web database and tools for indexing and searching text-based data. To meet these needs, the organization worked with AWS Partner Govplace to create a new text-based indexing and search solution on AWS. Now, OPA scales in hours instead of months to support 10 times the compute capacity, helping researchers accelerate scientific research by quickly scanning millions of grants, journal articles, and patents.

    2025
  • General Public Services

    Bat Conservation Trust gets Better Bat Counts Using Lambert Labs to Build Scalable Solution on AWS

    The Bat Conservation Trust (BCT) is a UK-based nonprofit organization that is dedicated to the conservation of bats and their habitats. The BCT uses a variety of recording devices, such as the AudioMoth, to record bat activity at hundreds of locations across the UK. The recordings are then analyzed to identify the species of bats, their numbers, and their activity. This involves processing large volumes of data—one night’s recording of a single site can easily generate 30 GB or more, and this amounts to hundreds of terabytes when multiplied across many sites and dates. BCT needed a timely, reliable, scalable, and cost-effective way to ingest, analyze, and store its data. Working with AWS Partner Lambert Labs, it increased processing speeds, cut costs, and has been able to grow its coverage.

    2024
  • General Public Services

    Peak and DNX Help Nonprofits Drive Record-Breaking Donor Retention with AWS

    For nonprofits that rely on donors to support their charitable causes, fundraising efforts are critical. Built by fundraisers, for fundraisers, digital solutions from Peak Fundraising Systems aim to help nonprofits maximize their campaigns. The company’s platform provides key insights into the performance of fundraising programs so organizations can improve donor retention and sign up the right donors. To make sure Peak provides the best experience to its nonprofit customers, it collaborated with AWS Premier Partner DNX Solutions to create an automated system that uses near real-time data analysis. In fact, the new system helps nonprofits analyze their campaigns and find the insights they need 94 percent faster than before.

    2024
  • General Public Services

    COVU Reduces Call Abandonment by 20% with AWS and Reply

    COVU offers an AI-enabled platform that delivers support and services to insurance agencies. The company wanted to replace its legacy system to elevate its telephonic capabilities, as well as gain deeper insights into essential metrics, such as average wait times and abandonment rates. The new system would also provide a foundation for rapidly developing new artificial intelligence (AI) solutions and overcoming visibility and call-management limitations. COVU partnered with AWS Premier Tier Services Partner Reply to implement an AI-driven, cloud-based contact center solution built on Amazon Web Services (AWS). As a result, COVU has improved its customer experience and operational efficiency. COVU has reduced call abandonment by 20 percent, increased customer satisfaction by 10 percent, and boosted employee satisfaction by 250 percent.

    2024
1 18

Get Started

Organizations of all sizes across all industries are transforming their businesses and delivering on their missions every day using AWS. Contact our experts and start your own AWS journey today.