Overview
Sony Music Entertainment (Japan) Inc. manages a diverse digital business spanning content distribution, fan engagement, and online services. Today, the company operates more than 300 AWS accounts and manages over 1,500 websites, supporting a rapidly expanding cloud footprint.
As this environment grew, so did the responsibility to protect customer data. The amount of personal information stored in Sony Music Entertainment (Japan) Inc.'s AWS environment exceeds 50 million records, making data protection a critical priority. At the same time, the company is not an IT-centric organization and does not maintain a large internal security or cloud engineering team.
As cloud adoption expanded across the business, Sony Music Entertainment (Japan) Inc. recognized the need to deepen its expertise in both cybersecurity and cloud technologies—without slowing development or limiting innovation.
Building a Scalable Security Foundation on AWS
To build a global-level security incident response environment, Sony Music Entertainment (Japan) Inc. worked closely with AWS Solution Architects and AWS Professional Services. The goal was to design a security foundation that could scale across hundreds of accounts, align with internal security policies, and support business teams without adding unnecessary complexity.
AWS experts collaborated closely with Sony Music Entertainment (Japan) Inc., bringing not only deep cloud and security expertise, but also a strong understanding of how the company’s business operates. Together, the teams focused on mitigating security risk while also improving development speed, operational efficiency, and customer trust.
The result was a centralized SIEM environment built with AWS Professional Services that now serves as the core of Sony Music Entertainment (Japan) Inc.'s security operations. Security guidelines were developed based on AWS best practices and tailored to Sony’s business requirements. By standardizing development around these guidelines, the company reduced the number of security incidents while increasing development velocity.
Today, Sony Music Entertainment (Japan) Inc. operates with greater confidence—protecting customer data at scale while continuing to deliver secure, innovative digital experiences across the Sony group.
Outcomes
Centralized protection across 300+ AWS accounts and 1,500+ websites
Safeguards more than 50 million customer records
Reduced incidents while increasing development speed
150% improvement in internal audit efficiency using standard frameworks
SIEM platform serves as the core of daily security operations
The SIEM environment built with AWS Professional Services has become the core of our security operations. Our collaboration with AWS gives us the confidence to protect customer data at scale
Shigeki Wakasa - Executive Information Security Officer, Sony Music Entertainment (Japan) Inc.
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