Contact Center

Optimize your Customer Experience with Amazon Connect and APN Partner Solutions

Amazon Connect

Enhance your Amazon Connect customer experience and contact center functionality with pre-integrated solutions and pre-defined consulting services from APN Partners with AWS-approved capabilities.

The contact center solutions showcased here are part of Solution Space, an AWS website that includes secure and scalable customer solutions that combine AWS services with technologies from APN Partners.

Watch the video “Introducing Amazon Connect” for a quick overview of the service.

Introducing Amazon Connect
Amazon Connect Customer Service Experience: The Art of the Possible


Anticipate and respond to your customers' needs by using Amazon Connect and its AI-powered self-service capabilities in combination with solutions from APN Partners with validated Amazon Connect capabilities, and improve customer satisfaction by delivering personalized customer experiences in time-critical scenarios.

Amazon Connect Customer Purchase Experience: The Art of the Possible


Increase revenue by using Amazon Connect combined with APN Partner solutions to improve the purchase experience of your customers on the phone and on the web. Watch this short video to learn how you can deliver such satisfying experiences cost-effectively, not next month or next year, but today.

Learn more about Amazon Connect