Learn how to create an AI-driven system for automated e-commerce customer email support. This workshop shows you how to set up and use specialized AI agents with the Multi-Agent Orchestrator framework, combining automatic processes with human oversight. You'll explore how to handle incoming emails, route them smartly, create automated responses, and have humans check the work, giving you a complete approach to mixing AI efficiency with human expertise in customer support.

The main focus of this workshop is the Multi-Agent Orchestrator, a flexible and framework tool for managing multiple AI agents and handling complex conversations. You can use it to build anything from a simple chatbot to a complex AI system that fits your needs.

Features:

• Intelligent Classification — Dynamically route queries to the most suitable agent based on context and content.
• Flexible Agent Responses — Support for both streaming and non-streaming responses from different agents.
• Context Management — Maintain and utilize conversation context across multiple agents for coherent interactions.
• Pre-built Agents and Classifiers — A variety of ready-to-use agents and multiple classifier implementations available.

https://awslabs.github.io/multi-agent-orchestrator/