Amazon Textract
Many companies today extract data from scanned documents, such as PDF's, tables and forms, through manual data entry (that is slow, expensive and prone to errors), or through simple OCR software that requires manual configuration which needs to be updated each time the form changes to be usable.
With Textract you can quickly automate manual document activities, enabling you to process millions of document pages in hours. Once the information is captured, you can take action on it within your business applications to initiate next steps for a loan application, tax document, enrollment form or medical claims processing. Additionally, you can create smart search indexes, or add in human reviews with Amazon Augmented AI to review nuanced or sensitive data.
Benefits
Extract structured & unstructured data quickly and accurately
Amazon Textract uses artificial intelligence to “read” documents as a person would, to extract not only text but also tables, forms, and other structured data without configuration, training, or custom code. Amazon Textract automatically detects a document’s layout and the key elements on the page, understands the data relationships in any embedded forms or tables, and extracts everything with its context intact.
Go beyond simple Optical Character Recognition (OCR)
Amazon Textract uses OCR technology to identify form labels and values and extracts information from tables without compromising the structure at a low cost. You only pay for what you use and there are no upfront commitments or long-term contracts.
Security & Compliance
Textract can be used for workloads that are subject to Service Organization Control (SOC) compliance, and International Organization for Standardization (ISO) compliance as well as PCI, HIPAA, and GPDR which means customers in finance, healthcare, and more can get deep insight into the security processes and controls that protect customer data.
Easily implement human reviews
Amazon Textract is directly integrated with Amazon Augmented AI (Amazon A2I) so you can easily implement human review of text extracted from documents. You can build-in human reviews to manage nuanced or sensitive workflows that require human judgement to get high confidence predictions or to audit predictions on an on-going basis.
Use cases
Create smart search indexes
Extract structured data from documents and create a smart index to allow you to search through millions of financial statements quickly. For example, a mortgage company could use Amazon Textract to process millions of scanned loan applications in a matter of hours and have the extracted data indexed in Amazon Elasticsearch. This would allow them to create search experiences like “search for loan applications where applicant name is John Doe,” or “search contracts where the interest rate is 2 percent.”
Build automated document processing workflows
Amazon Textract can provide the inputs required to automatically process forms without human intervention. For example, banks can automate loan applications using Amazon Textract. The information contained in the document could be used to initiate all of the necessary background and credit checks to approve the loan so that customers can get instant results of their application rather than having to wait several days for manual review and validation.
Maintain compliance in document archives
Because Amazon Textract identifies data types and form labels automatically, it’s easy to maintain compliance with information controls. For example, an insurer could use Amazon Textract to feed a workflow that automatically redacts personally identifiable information (PII) for their review before archiving claim forms by automatically recognizing the important key-value pairs that require protection.
Customer success
Cambia Health Solutions is a total health solutions company and the parent company of six regional health plans, including Regence, an insurer serving 2.6 million members in Oregon, Idaho, Utah and Washington.
“Over the past 100 years Cambia has been dedicated to improving health care for people and their families. To help us achieve that goal, we’re always evaluating new innovations and opportunities to optimize care coordination. One area of focus is streamlining administrative processes that are time and labor intensive. We’re excited to explore Amazon Textract to help us automate the process of extracting valuable data from paper forms accurately and efficiently. The powerful combination of data science, A.I., and a person-focused approach is key to our mission of transforming the health care system.”
Faraz Shafiq, Chief Artificial Intelligence Officer - Cambia Health Solutions
Change Healthcare is a leading independent healthcare technology company that provides data and analytics-driven solutions to improve clinical, financial and patient engagement outcomes in the U.S. healthcare system.
"At Change Healthcare, we believe that we can make healthcare affordable and accessible to all by improving the timeliness and quality of financial and administrative decisions. This can be achieved by the power of machine learning technology to understand more from our data. But unlocking the potential of this information can often be difficult as it's siloed in tables and forms that traditional optical character recognition hasn't been able to analyze. Amazon Textract further advances document understanding with the ability to retrieve structured data in addition to text, and now with the service becoming HIPAA compliant, we'll be able to liberate the information from millions of documents and create even more value for patients, payers, and providers.”
Nick Giannasi, EVP and Chief AI Officer - Change Healthcare
ClearDATA’s innovative platform of solutions and services protects customers from data privacy risks, improves their data management, and scales their healthcare IT infrastructure, enabling the industry to focus on making healthcare better by improving healthcare delivery, every single day.
“It’s exciting to see AWS add their optical character recognition service powered by machine learning, Textract, to their list of HIPAA eligible services. A lot of medical data that is shared among payers and providers is locked in image-based files like PDFs. Instead of manually processing that kind of data, healthcare organizations can now use Amazon Textract service to extract medical data from files that previously have been non-machine readable. This brings an opportunity to integrate this data with their electronic health records, or other cloud technologies like Amazon Comprehend Medical which can identify protected health information in the dataset. This is just another step forward in increasing the opportunity to use these emerging technologies to improve access to data, get better insights, lower costs, and improve patient and member experiences.”
Matt Ferrari, Chief Technology Officer - ClearDATA
Get started building with Amazon Textract in the AWS Management Console.
