AWS Architecture Blog

Sid Singh

Author: Sid Singh

Sid is a Solutions Architect with Amazon Web Services. He works with the global financial services customers and has more than 10 years of industry experience covering a wide range of technologies. Outside of work, he loves traveling, is an avid foodie, and also a Bavarian beer enthusiast.

On-call voice forwarding workflow with Amazon Connect

How ERGO built an on-call support solution in a week

ERGO’s Technology & Services S.A. (ET&S) Cloud Solutions Department is a specialist team of cloud engineers who provide technical support for business owners, project managers, and engineering leads. The support team deals with complex issues, such as failed deployments, security vulnerabilities, environment availability, etc. When an issue arises, it’s categorized as Priority 1 (P1) or […]

Current high-level solution architecture for the ALLFINANZ solution

How Munich Re Automation Solutions Ltd built a digital insurance platform on AWS

Underwriting for life insurance can be quite manual and often time-intensive with lots of re-keying by advisers before underwriting decisions can be made and policies finally issued. In the digital age, people purchasing life insurance want self-service interactions with their prospective insurer. People want speed of transaction with time to cover reduced from days to […]