Tag: AWS Support

I often speak to new and potential AWS customers in our EBC (Executive Briefing Center) in Seattle. The vast majority of them have already bought in to the promise of the cloud and are already making plans that involve a combination of  “lifting and shifting” existing applications and building new, cloud-native ones. Because their move […]

Now Hiring As is the case with many parts of AWS, the team behind AWS Support is growing fast and is looking for top-notch people to fill a multitude of open positions. Here are some of the positions that they are working to fill (click through to apply or to read a detailed job description): […]

We are moving the AWS Support Center in to the AWS Management Console in order to provide you with a better and more productive experience! You can now log on as a federated user and you can now manage your support cases more efficiently. Federated Access Support We recently gave you the ability to enable […]

The AWS Support API provides you with a programmatic access to your support cases and to the AWS Trusted Advisor. Today we are extending the API in order to give you more control over the cases that you create and a new, lightweight way to access information about your cases. The examples in this post […]