AWS Business Intelligence Blog

Category: Contact Center

Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

This is a guest post by Tony McCormack from Joulica. In this post, we discuss how Amazon QuickSight has allowed us to achieve our goal of unifying real-time and historical analytics for our customers. Joulica is an Ireland-based startup in the contact center industry. Our founders previously led contact center research and development for a […]