Category: Customer Solutions

In this post, Argus Media shares how they used Amazon QuickSight enterprise business intelligence (BI) software to build deep data and analysis capabilities across their organization, from sales to finance to marketing, all the way up to technology operations. Argus Media is the leading independent provider of market intelligence to the global energy and commodity markets. The company offers essential price assessments, news, analytics, consulting services, data science tools and industry conferences to illuminate complex and opaque commodity markets. With a staff of 1,300, Argus is headquartered in London and has 29 offices across the world.

A leading captive leasing business, offering financing programs for a range of offerings, was challenged to garner insights due to a disjointed legacy data system, which hindered its business growth. To modernize its leasing solutions and adapt to the evolving needs of its customers, the company needed an agile, scalable technology stack for its data system. Using AWS services, they embarked on a comprehensive overhaul of their data infrastructure. This strategic transformation not only enhanced the company’s data processing capabilities but also set the foundation for advances in performance, productivity, and business velocity. This post discusses how this business transformed their growth trajectory and scaled business intelligence (BI) using Amazon QuickSight and Amazon Relational Database Service (Amazon RDS) for PostgreSQL on a modern data architecture on AWS.

Swimming Australia is the highest governing body for swimming in the nation, with nearly 1,000 clubs and 90,000 registered members nationally. Its primary vision is to create a nation of swimmers admired by the world. Two years ago, Swimming Australia established a Performance Insights team to explore data reporting and insights to help improve coach and athlete performance across the country. In this post, we discuss how Swimming Australia uses Amazon QuickSight to provide performance analytics for athletes and coaches.

Traeger Grills invented the Original Wood-Fired Grill over 30 years ago in Mt. Angel, Oregon. We make it easy for home cooks to create delicious wood-fire flavored meals, and have enhanced our grill products by selling a variety of merchandise, from wood pellets and accessories to meals, seasonings, and T-shirts. Traeger Grills’s Customer Experience team is responsible for order management, customer service, and technical support for customers and commercial partners like The Home Depot, ACE Hardware, and Amazon. In this post, we discuss how Traeger Grills’s Customer Experience team uses Amazon QuickSight for data insights, helping drive customer satisfaction score from approximately 72% to 93%, and improved our first call resolution number from about 40% to 75%.

With origins in India and a legacy of more than 50 years, Tata Consultancy Services (TCS) is a global consultancy specializing in a range of technical operations. We operate in more than 50 countries with a highly localized workforce of more than 600,000 employees, across cloud and cybersecurity to analytics and network capabilities. In this post, TCS shares how we built a modern business intelligence (BI) software for an oil and gas client with Amazon QuickSight.

This is a guest post authored by Rishi Ranjan from Common Securitization Solutions. A joint venture of Fannie Mae and Freddie Mac, Common Securitization Solutions (CSS) administers a portfolio of $6.4 trillion worth of mortgage-backed securities. They use huge quantities of data to facilitate investment decisions. In this post, CSS shares how Amazon QuickSight helped […]

This is a guest post co-authored by Asem Akhtar from AWS and Vimal Sharma, Patricia Yi, Kevin McAllister and Jennifer Kearney from NBME (National Board of Medical Examiners). NBME (National Board of Medical Examiners) advances healthcare quality for the public by offering high-quality assessments and learning tools for doctors and other health professionals, such as […]

Prevsis aims at caring for workers’ safety, well-being, and corporate sustainability. It focuses on delivering a no-code occupational health and safety (HS) and environmental, social, and governance (ESG) solution with a wide range of data pipelines for robust analytics harvesting with AI capabilities. Users in high-risk industries such as mining, energy, construction, and logistics can digitally manage all their safety and compliance needs through a one-stop interface. As one of the leading digital service providers in the HS/ESG field Latin America, we capitalize on decades of experience to help customers assess and monitor risk levels, enhance operational efficiency, and minimize disruptions across the workplace. In this post, we share how Prevsis used Amazon QuickSight to create more than 700 client dashboards.

This is a guest post authored by Rahul Subramaniam, Founder and CEO of CloudFix. In this post, we share how our development team saved time and money—and enhanced customer satisfaction—by embedding Amazon QuickSight into our software as a service (SaaS) product. CloudFix is a cloud cost-optimization platform that helps organizations identify cost-saving opportunities in their […]

This is a guest post by Tony Zakula, Founder and CEO of Kodaris. In this post, we discuss how, by embedding Amazon QuickSight into our Kodaris platform, we’ve added advanced self-serve analytics to our capabilities and deliver up to $500,000 per customer in annual savings for our customers depending on the size of their analysis […]