Tag: Programmable Voice

In late 2019 and early 2020, the concept of a “routine” shifted overnight in both professional and personal arenas. Terms like “social distancing”, “shelter at home”, and “quarantine” have become mainstream buzzwords, and many jobs normally accomplished in an office have moved to virtual settings. Making agents accessible through multiple channels (such as voice, chat, […]

Meeting events allow you to collect client metrics from your audio, video, and screen sharing applications using the Amazon Chime SDK. By integrating meeting events with Amazon CloudWatch, you can view a snapshot of critical information in the Amazon CloudWatch dashboard. For example, if a user encounters a failure while joining a meeting, you can […]

During the course of a virtual meeting, participants sometimes want to share rich media in addition to their standard audio and video. The Amazon Chime SDK enables customers to share media from other applications or browsers into a meeting, such as music for an online fitness class. You can share audio and video from your […]