Category: Business Productivity

Alexa for Business Blueprints lets Alexa for Business customers create and publish private skills to their organization in minutes without writing a single line of code. Now anyone can choose from dozens of available Skill Blueprints to create custom Alexa experiences that remain private to members of their organization. This feature is available in the U.S. […]

This week, AWS will be at Enterprise Connect where we are excited to hear from customers and meet with our partners. We are also announcing new capabilities for our contact center and communications services – Amazon Connect, Amazon Chime, Alexa for Business, and Amazon WorkDocs. To learn more about these new capabilities – read on. […]

After the initial launch of Amazon Chime, one specific question that we were frequently asked by our customers was if Chime would one day support letting users connect directly to the public switched telephone network (PSTN). With the release of Amazon Chime Business Calling and Amazon Chime Voice Connector, that day has arrived! Business Calling […]

No matter where you work, you probably spend much of your office time in meetings. While an integral part of our work lives, there are a number of obstacles that can get in the way of an efficient meeting, like finding a room, wrestling with cumbersome hardware, and looking up the conference ID while dialing into the call. […]

If you host meetings with attendees outside of your company, you know how disruptive it can be sometimes when your attendees have trouble joining your meeting. It might be because they are unfamiliar with your conferencing solution, or they join only to find that they cannot access critical features, like screen sharing. The Amazon Chime […]

I am from the Solutions Prototyping team. I build prototypes using AWS services for Global customers who use Alexa for Business, along with many other AWS Services within their organizations. Many of these customers build voice-enabled solutions in their organizations. This voice first design strategy makes securing Alexa Skills a top priority. This blog post […]

Alexa for Business helps you simplify your meeting room experience. It lets you use your voice to start meetings and control your conference room equipment, such as the Polycom video conferencing equipment. At re:Invent 2017, AWS demonstrated an integration with the Polycom Group Series. Today, AWS is excited to launch support for Polycom Group Series […]

Alexa for Business now allows organizations to setup and connect select Echo devices managed by Alexa for Business to their corporate WPA2 enterprise Wi-Fi network. This new feature, which was available in Beta since October 2018 and is now generally available, uses AWS Certificate Manager Private Certificate Authority (ACM – PCA) to generate device certificates […]

Alexa for Business launched a new feature called Usage Reports. These reports provide IT administrators a view of how Alexa is being used in their organization. IT admins can view usage metrics across all shared devices managed by Alexa for Business, as well as private skill usage across users and devices. This allows the IT […]

  It’s our favorite time of year at AWS! It’s the excitement of knowing that after the holiday dining is done, we fly to Las Vegas to meet with you! re:Invent provides us a great opportunity to hear from you and share with you what we’re working on. Amazon Chime is one of the newer […]