Business Productivity

Category: Business Productivity

Use Amazon QuickSight to visualize data from Amazon Honeycode

Amazon Honeycode gives you the power to build custom apps without programming. Honeycode apps are built in four steps: Organize your data in Tables. Build apps using the drag-and-drop App Builder. Use Automations to replace manual steps in your process. Share your apps with your team. Honeycode lets you get started quickly by using an app […]

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Join Zoom meetings with Alexa to stay connected with colleagues and friends

The current pandemic, and its social-distancing recommendations, created a new situation for customers who now need to work or study more from home. Virtual meetings and classes became a part of daily life and brought a set of challenges with it. There can be technical challenges connecting to a meeting or unreliable video and audio. […]

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Join Amazon Chime meetings with Alexa to stay connected with co-workers

Customers are always looking for easy ways to join work meetings virtually with high-quality video and audio. There can be technical challenges connecting to a meeting or unreliable video and audio. There are also inherent problems such as simultaneously using a computer as a screen for the meeting and a device to draft notes. The […]

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Build chat features into your application with Amazon Chime SDK messaging

Overview We have heard from Amazon Chime SDK customers since our launch in 2019 that they need messaging features in their applications. Telehealth customers want to enable real-time and asynchronous communication between care providers and patients. Live event hosts want participants to discuss content in real-time over messaging while they watch a video stream. Services […]

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Analyze skill analytics using Metrics API and Amazon QuickSight

Alexa is probably already in your home, and now you can bring Alexa to your office too. Alexa for Business enables organizations and employees to use Alexa to get more work done. With Alexa for Business, employees can use Alexa as their intelligent assistant to be more productive in meeting rooms, at their desks, and […]

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How to create an Expense Tracking App without coding using Amazon Honeycode

Overview Many people believe that programming experience is a necessary skill for building apps. However, according to Gartner, “by 2024, low-code application development will be responsible for more than 65% of application development activity”, which means that the future of app building will be simple interfaces that help people from both technical and non-technical backgrounds […]

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Amazon Chime SDK Smart Video Sending Demo

The Amazon Chime SDK provides real-time communications components that developers can use to quickly add audio, video, and screen sharing capabilities to their own web or mobile applications. In this blog post, we introduce the open-source Amazon Chime SDK Smart Video Sending Demo. The Demo showcases how to dynamically display up to 16 video tiles […]

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Build a video contact center with Amazon Connect and Amazon Chime SDK

Businesses are investing in video-enabled experiences. They’ve been clear they want to embed more video-enabled functionality in the customer support products and services that they already offer to their customers. Businesses are prioritizing video for the processes used to connect their customers to support agents, or route other inbound inquiries. They have a variety of use […]

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Providing anonymity on customer service calls using Amazon Chime Proxy Phone Sessions

If you’re a company that provides customer service via phone where you engage a specialist for consultation with a customer, you are connecting two individuals for a limited amount of time. Unless you use masked phone numbers to connect those individuals, they may be required to share their personal phone numbers. We hear customers say […]

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Automatically deploy and test Alexa for Business Skills using CodePipeline

If you build Alexa skills, you constantly run through the process of logging into your Amazon developer account to create the interaction model for the skill. Then you go to your AWS account and create your AWS Lambda function, AWS Identity and Access Management (IAM) roles, Amazon S3 buckets, and any other resources you need. […]

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