Category: Technical How-to

Amazon WorkDocs provides two methods for migrating data out of a WorkDocs site. This post provides an overview of these methods and links to detailed steps to run, troubleshoot and optimize each migration method. Method 1: Data Migration Tool This method allows WorkDocs site administrators or AWS console users to initiate a migration job from […]

Monitoring audit log data from software-as-a-service (SaaS) applications helps security analysts and IT administrators quickly identify and respond to possible corporate security threats. While studies indicate that organizations license over 100 SaaS applications for their organization, each SaaS application has different data formats making it challenging to determine how to get the security insights you […]

Organizations are adopting increasing numbers of cloud-based software-as-a-service (SaaS) applications to support remote work, better collaboration, and improved productivity for employees. But using a variety of different SaaS applications means that audit logs are kept in multiple systems with different schemas. AWS AppFabric is a service that quickly connects multiple applications together helping security professionals […]

August 2025: For conversational analytics, refer to Amazon Connect Contact Lens with external voice. Introduction The Amazon Chime SDK Call Analytics Real-Time Summarizer is a solution that provides real-time summarization of the phone conversation held through Amazon Chime SDK Voice Connector that leverages the Amazon Chime SDK call analytics to provide real-time summarization of phone […]

Amazon Chime SDK Voice Connector is a cloud-based service that provides SIP trunking for voice calling. It is widely used by businesses and organizations to facilitate communication with customers and partners. With Amazon Chime Voice SDK Connector, you can connect your existing phone system to the cloud and take advantage of features such as scalability, […]

August 2025: For conversational analytics, refer to Amazon Connect Contact Lens with external voice. Introduction On 27 Mar 2023, Amazon Chime SDK launched the call analytics feature to help organizations extract real-time insights from voice conversations. This blog explains the steps required to enhance the data lake created for use with Amazon Chime SDK call […]

Builders creating audio-video communication applications can find it challenging to load test using a large number of attendees because of the challenges with inviting large number of unique individuals to join a meeting. To overcome this issue, we have built a solution to let the builders test their application with a large number of attendees […]

Overview Amazon Chime SDK messaging provides building blocks for developers to make it easier to connect communities with secure, scalable, and persistent messaging. In many cases, developers have use cases that require building chat into mobile applications. For example, they may be connecting delivery drivers to customers, doctors to patients, or two people starting to […]

August 2025: For conversational analytics, refer to Amazon Connect Contact Lens with external voice. The Amazon Chime SDK Public Switched Telephone Network (PSTN) audio service to make it easier for developers to build customized telephony applications using the agility and operational simplicity of a serverless AWS Lambda function. Starting today, developers can record voice calls […]

In July 2021 we announced Chime SDK media capture pipelines as way to capture video, audio, and other data generated during a Chime SDK meeting into an S3 bucket. A new feature was recently released that allows the capture to be customized. This feature provides options to capture individual videos of attendees separately so you […]