Business Productivity

Category: Amazon SageMaker

Summarization of call recordings using a Large Language Model with Amazon Chime SDK Call Analytics

The Amazon Chime SDK is a set of composable APIs that enable builders to add communications capabilities to their applications. The call analytics feature of Amazon Chime SDK helps enterprises to record, transcribe and analyze customer conversations. Using the call analytics feature, it is easy to record calls, automatically transcribe conversations and extract insights such […]

Architecture diagram of Amazon Chime SDK Call Analytics Real-Time Summarizer solution

Effortlessly Summarize Phone Conversations with Amazon Chime SDK Call Analytics: Step-by-Step Guide

Introduction The Amazon Chime SDK Call Analytics Real-Time Summarizer is a solution that provides real-time summarization of the phone conversation held through Amazon Chime SDK Voice Connector that leverages the Amazon Chime SDK call analytics to provide real-time summarization of phone conversation health. This demo, Amazon Chime SDK Call Analytics Real-Time Summarizer, utilizes the Amazon […]