Business Productivity

Category: AWS Lambda

Event-Based Amazon Chime Webhooks using AWS Lambda and Amazon EventBridge

As complexity in projects and workloads increases, there is a constant need to automate manual tasks to save teams and customers time and resources. Customers have used this automation to set up reminders for deployments, on-call rotations, and maintenance. Amazon Chime is a communication service used by organizations to connect teams. Amazon Chime offers webhooks […]

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Providing anonymity on customer service calls using Amazon Chime Proxy Phone Sessions

If you’re a company that provides customer service via phone where you engage a specialist for consultation with a customer, you are connecting two individuals for a limited amount of time. Unless you use masked phone numbers to connect those individuals, they may be required to share their personal phone numbers. We hear customers say […]

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Using AWS Lambda to automate voice recording deletion in Alexa for Business

With Alexa for Business, employees can use Alexa as their intelligent assistant to be more productive in meeting rooms, at their desks or at home. Alexa for Business has the capability to provide functionality to enrolled users (customers that have linked their personal account with their company’s Alexa for Business account) as well as shared […]

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Using the Amazon WorkDocs API with the AWS SDK for Python and AWS Lambda

Amazon WorkDocs is a secure, fully managed file collaboration and management service. In addition to direct user access from various devices, you can use the WorkDocs API to develop applications that offer more documentation functions to meet your business needs. In this blog post, we demonstrate how to use the WorkDocs API with the AWS […]

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