Category: Amazon Chime

In November 2021, Amazon Chime SDK team launched Amazon Voice Focus AMI for customers to help reduce background noise and improve the quality of their audio content. Amazon Voice Focus is an award-winning, deep-learning noise suppression algorithm used in Amazon Chime SDK meetings. It is now packaged as an Amazon Linux 2 (AL2) Machine Image (AMI). The Amazon […]

Amazon Chime SDK is a set of real-time communications components that developers can use to quickly add messaging, audio, video, and screen sharing capabilities to their applications. Amazon Chime SDK messaging helps enable developers to connect communities of users with secure, scalable, and persistent messaging. Using the existing APIs and capabilities of Amazon Chime SDK […]

This is a guest blog written by Caroline England, Head of Product at Convene. The content and opinions in this post are those of the third-party author and AWS is not responsible for the content or accuracy of this post. Convene is a leading provider of premium virtual and hybrid events with a network of […]

Many people have experienced frustrating background noise on a meeting or phone call. Whether it’s talking to someone who is driving, a customer support agent in a large noisy office, or food being delivered by a courier on a windy night. It can be distracting and unproductive at best. We are excited to announce Amazon […]

The Amazon Chime SDK Public Switched Telephone Network (PSTN) Audio makes it easier for developers to build customized telephony applications using the agility and operational simplicity of a serverless AWS Lambda function. The CallAndBridge action enables developers to take an incoming call from one phone number and forward/bridge the caller to a new outbound call. […]

Amazon Chime SDK team has launched Amazon Voice Focus AMI for customers to help reduce noise and improve the quality of their audio content. Amazon Voice Focus is an award-winning, deep-learning noise suppression algorithm used in Amazon Chime SDK meetings. It is now packaged as an Amazon Linux 2 (AL2) Machine Image (AMI). The Amazon […]

When you start running Amazon Chime SDK implemented service in production, you want to make sure you are logging and monitoring usage of Chime SDK. This might be finding the duration of the meetings, or tracking attendee’s meeting activity, or simply checking the number of meetings being held to identify any abnormality. There are different […]

This is a guest blog written by Sorah Fukumori, Senior Software Engineer at Cookpad and organizer for RubyKaigi. The content and opinions in this post are those of the third-party author, and AWS is not responsible for the content or accuracy of this post. RubyKaigi is the world’s largest international conference on the Ruby programming […]

The Amazon Chime SDK Public Switched Telephone Network (PSTN) Audio service makes it easy for developers to build customized telephony applications using the agility and operational simplicity of a serverless AWS Lambda functions. You can use the PSTN Audio service to build conversational self-service applications to reduce call resolution times and automate informational responses. In […]

In sales and service, chat messaging is an effective communication channel allowing customers and employees to communicate with each other as easily as they do with friends and family. These asynchronous conversations not only move the sales or service process forward they help develop a relationship between employees and customers. Common use cases include employees […]