AWS Compute Blog
Tag: zendesk
Building an automated knowledge repo with Amazon EventBridge and Zendesk
Zendesk Guide is a smart knowledge base that helps customers harness the power of institutional knowledge. It enables users to build a customizable help center and customer portal. This post shows how to implement a bidirectional event orchestration pattern between AWS services and an Amazon EventBridge third-party integration partner. This example uses support ticket events […]