AWS DevOps & Developer Productivity Blog

Greg Eppel

Author: Greg Eppel

Greg Eppel is the WW Tech Leader for Cloud Operations at AWS. He is single threaded owner responsible for driving domain level thought leadership, working with strategic customers, and determining the strategy to scale specialization across AWS and to customers. Prior to joining AWS in 2016 he was the CTO of a SaaS company that provided solutions to the sports, media and entertainment industry.

Feature Flag Orchestration with AWS DevOps Agent and LaunchDarkly

Introduction Organizations that use feature flags alongside incident response tooling often connect the two manually. When an outage occurs, engineers must identify which flags are relevant, decide whether to disable them, and coordinate the change across teams. This manual process adds latency at the moment it matters most. You can use AWS DevOps Agent and […]

Best Practices for Deploying AWS DevOps Agent in Production

Root cause analysis during incidents is one of the most time-consuming and stressful parts of operating cloud applications. Engineers must quickly correlate telemetry data across multiple services, review deployment history, and understand complex application dependencies—all while under pressure to restore service. AWS DevOps Agent changes this paradigm by bringing autonomous investigation capabilities to your operations […]