AWS DevOps & Developer Productivity Blog
Author: Harish Mandhadi
As a Sr Technical Account Manager at Amazon Web Services (AWS), Harish provides strategic technical guidance to help retail industry customers. He specializes on Resilience and Agentic AI domains, he works closely with enterprise customers to build solutions. Harish enjoys spending time outdoors doing activities like motorcycle riding, crossfit and spending time with his family.
How AWS DevOps Agent uses multi-agent reasoning to find root causes
Confirmation bias is one of the most common reasons incident investigations take longer than they should. An on-call engineer gets alerted, forms a theory based on initial triage and experience, finds one piece of supporting evidence, and stops looking. The actual root cause — buried in a different service, a different signal, a different time […]