AWS DevOps & Developer Productivity Blog
Author: Rohit Sharma
Rohit Sharma is a Senior Technical Account Manager at AWS Enterprise Support, based in New York. He partners with strategic enterprise customers to optimize their cloud operations, leveraging AI and automation to reduce operational overhead and improve incident response at scale.
Automating Incident Investigation with AWS DevOps Agent and Salesforce MCP Server
This post was co-written with Ross Belmont, Senior Director, Rodrigo Duran, Strategist Director at Salesforce Every minute counts when managing a critical infrastructure incident. Organizations need to quickly identify issues, diagnose root causes, and implement solutions—all while keeping customers informed. AWS DevOps Agent changes this by automating investigation and response, reducing mean time to resolution […]