AWS Cloud Enterprise Strategy Blog

Two Reasons Customer Service is Key to Enterprise DevOps

“Your customer doesn’t care how much you know until they know how much you care.” -Damon Richards Customer service is, as I outlined in my introduction to this DevOps series, one of three tenets I encourage organizations to consider when implementing a DevOps culture. Today’s world is full of technology solutions. There are a myriad of […]

Considering DevOps in Your Enterprise?

“Development is an endurance exercise with incremental improvements” -Sri Mulyani Indrawati DevOps is a relatively new term for a concept I believe has been around a long time. At this point, it’s widely accepted as a cultural way of being in some organizations, a confluence of formerly siloed teams that together can produce faster, more […]

Some Cloud Adoption Observations from Australia, Singapore, Malaysia, Hong Kong, Taiwan, and Japan

“The real voyage of discovery consists not in seeking new landscapes but in having new eyes.” — Marcel Proust I recently returned from a 24-day tour through Asia. A few weeks prior to that I was also fortunate enough to spend some time in Australia. Throughout these travels I had the opportunity to speak to many companies, executives, […]

Make Automation a Key Part of Your Cloud Strategy

“As machines become more and more efficient and perfect, so it will become clear that imperfection is the greatness of man.” — Ernst Fischer Last week I returned to the east coast after a productive three weeks on the road. I was able to attend and speak at the AWS Summits in San Francisco, London, and Sydney and […]

Just Say No to Software Licensing Audits

“You can’t let your past hold your future hostage.” — LL Cool J In my first few months as a CIO, I felt inundated by requests from an army of vendors. What I really wanted to focus on was learning the business, meeting my team, identifying our strengths and weaknesses, and determining how we should be organized to […]

The Enterprise Cloud Journey

“Do the difficult things while they are easy and do the great things while they are small. A journey of a thousand miles must begin with a single step.” –Lao Tzu I had an amazing experience at re:Invent this year. I was lucky enough to attend each of the previous conferences as a customer. This year […]