Category: Innovation and Reinvention

In the previous blog post I explored with Michelle K. Lee some of the societal impacts of artificial intelligence (AI) and machine learning (ML). In this post I dive into the patterns Michelle has seen organisations implement to take advantage of the promises of ML. ―Phil Some surveys show a gap between an understanding of […]

In my recent blog post I shared a perspective on how to start your exploration of artificial intelligence (AI) and its subset, machine learning (ML), as business tools. I wrote this as a technology practitioner but a student of ML. At the other end of the experience continuum, I have the privilege of working with […]

When I discussed a customer’s IT strategy the other day, they highlighted how the “unbelievably good deal” that their outgoing CIO had negotiated with a major IT outsourcing provider became a major liability. Being in the travel and transportation business meant that they were severely affected by the COVID-19 pandemic, having to pivot to new […]

In my previous post I explained why environmental, social, and corporate governance (or ESG) has become such an important concern for enterprises; why it is a strategic consideration; why it rises to the level of the board of directors’ attention; and how it differs from corporate social responsibility (CSR) in that it requires the company’s […]

Environmental and social governance, or ESG, is a growing concern for business leaders—and for government regulators, investors, and standards bodies. Recent events have only increased the business world’s focus on ESG: worker wellness has become a major concern during the COVID-19 pandemic; social justice protests have drawn attention to gaps in diversity, equity, and inclusion; […]

This mini-series of blog posts has highlighted the nuances of one of the most common and seemingly straightforward IT decisions: whether to build or buy a piece of software. We learned that common notions of cost and lock-in can be misplaced (Part 1), that differentiators are by no means static and can be found in […]

While technology executives generally understand and accept that agile software development methods are effective, some may still be reluctant to approach their cloud transformations in an agile manner. They believe that a cloud transformation is too big and complex for Agile to work. In this blog post, Dr. Saša Baškarada, a senior cloud transformation advisor […]

“We need to be an AI-enabled company.” Replace the “AI” with any technology from history and this comment becomes a common refrain across businesses lured by the promises of new technology and fuelled by FOMO (a fear of missing out). As enterprise strategists and former CXOs who have lived through many “technology is the solution, […]

There’s a path to digital transformation for companies in every industry, including those that have strong traditions and are highly risk-averse. In this blog post, John Lucking, AWS Principal Solutions Architect, looks at the insurance industry. —Mark Guest post by By John Lucking, AWS Principal Solutions Architect In risk-averse industries like insurance, customers frequently ask […]

In this guest post, Doug Smith, AWS Americas Advisory Shared Delivery Practice Leader, and Prasad MK, Senior Advisory Consultant, talk about using the cloud to support platform and ecosystem models. As enterprises consider the new business models and strategies available to them in the cloud, many should consider these an option; platform and ecosystems have […]