IBM & Red Hat on AWS

Announcing IBM Concert SaaS Availability on AWS Marketplace

As businesses grow so does the volume of application data that they need to manage, this includes data relating to performance, risks, issues, software composition and operations. In order to process this growing volume of information, organizations require effective tools to protect themselves and to take advantage of operational efficiencies. IBM Concert, now available as a Software-as-a-Service (SaaS) offering on AWS Marketplace, assists organizations in gathering insights about risks, issues, automation, resilience and workflows across their IT landscape.

IBM Concert utilizes generative AI to anticipate and prioritize issues before they arise throughout your IT lifecycle. It proactively addresses those issues with recommended actions and employs automation, using a shift-left approach to identify issues before they impact production.

What is IBM Concert?

IBM Concert provides near real-time data and dependency mapping to identify risks and optimize operations in order to address challenges before they impact an organization’s business outcomes. It combines data from multiple sources such as Software Bill of Materials (SBOM), APIs, and integration with AWS services like Amazon Elastic Compute Cloud (Amazon EC2), Amazon Elastic Container Registry (Amazon ECR), Amazon Elastic Kubernetes Service (Amazon EKS), Red Hat OpenShift Service on AWS (ROSA), and Amazon Simple Storage Service (Amazon S3).

Through these integrations IBM Concert captures a wide range of insights, including application performance metrics, infrastructure dependencies, environment configurations, security issues, compliance data, incident logs, and business metrics. This broad range of insights helps organizations get a deeper understanding of their application dependency and gain end-to-end visibility across the application lifecycle.

By unifying such traditionally siloed data sources and applying AI-driven analytics, IBM Concert delivers actionable insights into risks, and compliance gaps. It empowers organizations to get a wholistic view, prioritize resiliency issues and address them, mitigate risks, and improve application reliability. This integrated approach enables application owners and site reliability engineers (SREs) to anticipate problems, ensure regulatory compliance, and reduce operational disruptions across technical, operational, and security dimensions.

Key features of IBM Concert include:

  • Automate compliance and risk management: Concert simplifies compliance by automating workflows for key regulations and frameworks, ensuring faster response times and reduced manual effort.
  • Gain real-time insights: Use intuitive dashboards and interactive topology diagrams to monitor risks, compliance status and issues across your IT landscape, enabling data-driven decision making (Figure 1).
  • Seamlessly scale: Leverage the flexibility and scalability of AWS Cloud to meet the demands of your growing business.
The image shows the IBM Concert Arena View which offers real-time insights into risk, resilience, and performance across applications, helping teams quickly identify critical issues, track dependencies, and prioritize actions.

Figure 1. IBM Concert Arena View dashboard visualizes your application ecosystem.

IBM Concert Resilience Lens helps organizations identify and address application resilience gaps by consolidating siloed data from various sources into a unified view. It helps measure the impact that critical applications have on business outcomes, reduce downtime and optimize costs. It provides a standard resilience framework across the enterprise using industry best practices. It implements AI-powered recommendations to detect resilience risks early and respond through simplified resilience management. By tracking resilience trends over time, organizations can continuously enhance reliability practices and achieve long-term operational success, as shown in Figure 2.

Figure 2 shows how IBM Concert Resilience Lens empowers organizations to standardize resilience efforts, identify gaps and take proactive steps toward achieving their resilience goals.

Figure 2. IBM Concert Resilience Lens standardizes resilience efforts and identifies gaps.

IBM and AWS Integrations

IBM Concert enables businesses to optimize their AWS investments by providing actionable insights, increasing application availability, and aligning operations with strategic business goals. Businesses can also optimize their costs and enhance operational efficiency.

At the time of writing this blog, IBM Concert integrates with the following AWS services:

  • Amazon EC2: Gathers information on EC2 instances, including details about Amazon Virtual Private Cloud (VPCs) networking settings, security groups and Amazon Elastic Block Store (Amazon EBS) volumes. These insights help businesses monitor, and scale their compute environments effectively.
  • Amazon ECR: Collects metadata about Docker container images, such as image IDs, tags, and image digests. This integration facilitates better visibility and management of container images and applications.
  • Amazon EKS: Ingests information about Kubernetes resources, including Pods, ConfigMaps, Services, certificates and Secrets. This allows organizations to track application performance, resilience and optimize resource usage in their EKS environments.
  • ROSA: Collects detailed information on OpenShift workloads, including Deployments, StatefulSets, and TLS certificates. This integration enhances visibility into cloud and hybrid applications running on OpenShift.
  • Amazon S3: Collects data from predefined folders, such as application Software Bill of Materials (SBOM), image scans, and compliance artifacts. This integration streamlines the ingestion of critical data for risk assessment and operational improvements.

Benefits of procuring IBM Concert from AWS Marketplace

IBM Concert listing on AWS Marketplace (Figure 3) provides procurement and IT teams with a consolidated and convenient billing process through their AWS accounts, eliminating traditional barriers to adoption and simplified SaaS onboarding process.

The image is a screenshot of the AWS Marketplace showing the IBM Concert offer available as SaaS.

Figure 3. IBM Concert is available as SaaS on AWS Marketplace.

Conclusion and getting started

IBM Concert enables application owners and SREs to perform near real-time data and dependency mapping, reduce data gaps between organizational silos, obtain AI-powered recommendations, proactively address operational challenges, predict risks and respond.

Getting started with IBM Concert on AWS Marketplace is easy:

  1. Visit the Concert AWS Marketplace Listing: Access the product page to explore features and pricing.
  2. Select Your Subscription Plan: Choose between monthly or annual subscription options that best fit your needs.
  3. Provision IBM Concert: Activate the service directly from your AWS account, integrating seamlessly with your existing AWS services.
  4. Begin Managing Risks Effectively: Utilize IBM Concert’s capabilities to enhance your organization’s risk management processes.

To learn more about how Concert can transform your compliance and risk management workflows, visit the IBM Concert product page.

Eduardo Monich Fronza

Eduardo Monich Fronza

Eduardo Monich Fronza is a Partner Solutions Architect at AWS. His experience includes Cloud, solutions architecture, application platforms, containers, workload modernization, and hybrid solutions. In his current role, Eduardo helps AWS partners and customers in their cloud adoption journey.

Christie Yeh

Christie Yeh

Christie Yeh is a technical sales specialist at IBM. She works with customers across industries, helping them expand their software portfolio across a hybrid multi-cloud environment. Currently supporting the IBM AWS Partnership, she helps drive the technical strategy across IBM & AWS portfolios. In her spare time, she enjoys traveling and exploring new restaurants.

George Foster

George Foster

George Foster is a seasoned software developer with over 20 years of experience in full-stack development, specializing in JavaScript frameworks, all things Java, and cloud-based solutions. He has led cross-functional teams in designing and implementing scalable applications for various industries, including education, finance, and healthcare. George is passionate about mentoring junior developers and continuously exploring emerging technologies to drive innovation.

Senthil Nagaraj

Senthil Nagaraj

Senthil Nagaraj is a Partner Solutions Architect with Amazon Web Services and is based in Virginia. He enjoys providing creative solutions for customer problems, while still being fascinated by how cloud computing is driving the art of possible.

Trent Shupe

Trent Shupe

Trent is a seasoned marketing professional with 20 years of experience spanning campaigns, web, content, and product marketing. With a decade at IBM Automation, he has covered business process management (BPM), integration, and IT automation, developing a deep understanding of enterprise technology. Now, as Product Marketing Manager for IBM Concert, Trent focuses on driving awareness and adoption of cutting-edge solutions for AI and Automation. Outside of work, he has a passion for music—both playing and experiencing live concerts.