AWS for Industries
Author: Adarsh Naidu
Adarsh Naidu is a Senior Solutions Architect in the Enterprise Banking group at AWS. Prior to AWS he worked for over 20 years as an Enterprise and Solutions architect in the various financial services firms, including American Express and Assurant. Adarsh holds Chief technology officer program from Wharton School of business, B.S. in Information technology Engineering and M.B.A in general management.
How does Cloud enable the transformation of Dispute Management in Banking?
The credit card dispute management process in banks is often manual, time-consuming, and because of legacy systems. This inefficient process leads to slow dispute resolution times, poor customer experiences, potential revenue losses and challenges in complying with regulations. Banks and customers face consequences from this problem; banks face operational inefficiencies, high costs, and customer dissatisfaction, […]