Author: Alexandra Mack

Alexandra, director of global industry solutions, joined Zendesk in 2018 to lead solution and customer marketing to tell the Zendesk story of our most innovative and transformative customers. Alexandra works with Zendesk’s most prominent retailers, like Levi’s, Freshly, and Tesco. She was previously the head of marketing at Crunchbase, where she led the marketing team, including go-to-market, messaging and positioning, and packaging and bundling, and she has more than 10 years of experience in SaaS marketing.