AWS for Industries
Author: Christian Finelli
Christian Finelli is a Senior Solutions Architect at AWS, part of the Industries Telco Business Unit, with over 20 years of experience of building and architecting for Enterprises, Network Equipment Providers, and Communication Service Providers to achieve their business objectives. Christian bridges cloud and telco expertise to help transform the Industry. Christian is passionate about history and literature.
Agentic AI for RAN optimization: Pathway to autonomous network level 5
Introduction In today’s rapidly evolving telecommunications landscape, the management and optimization of Radio Access Networks (RANs) has become extraordinarily complex. As networks roll out 5G, traditional approaches to network management are proving increasingly inadequate. The sheer volume of data, the intricate interdependencies between network elements, and the demanding requirements for real-time optimization demand an innovative […]
Limiting Subscriber Churn by leveraging real-time subscribers’ feedback – part 2 of 2
In the first blog post of this series we introduced a serverless approach for CSPs to capture and process subscribers’ performance in real time. We covered how, by leveraging AWS real-time analytics services, CSP can identify subscribers with a significant rate of service impairment. Incident events are stored on a Data Lake, whilst overtime performances […]
Limiting Subscriber Churn by leveraging real-time subscribers’ feedback – part 1 of 2
When resolving network and service incidents, communication service providers (CSPs) have low visibility on how network incidents are perceived by their subscribers. As a result, resolution of network incidents is not optimized towards upholding customer satisfaction, leading to reduced effectiveness in limiting churn and increased cost of first-line support. This blog series demonstrates a fully […]