Category: Telecommunications

With the advent of generative AI services such as Amazon Bedrock and Amazon Q Developer, it has never been easier to generate high-fidelity code while also building applications with foundation models. With this ease of use comes both great opportunity and responsibility to use this technology to impact critical barriers that exist today across digital […]

T-Mobile US, Inc. One of the largest US telecom carriers is rapidly increasing their subscriber base. They had concerns about meeting daily sales level agreement expectations for frontline employees and business stakeholders. They were using a legacy Software as a Service (SaaS) application for compensations calculation and reporting. The application lacked agility, scalability, and did […]

The telecommunications (telecom) industry is undergoing a transformative shift driven by advancements in artificial intelligence (AI) and machine learning (ML). Small Language Models (SLMs), which can run efficiently on Internet of Things (IoT) and edge devices, are at the forefront of this revolution. SLMs are scaled-down versions of large language models (LLMs) that deliver comparable […]

Many Telco use cases use Equal Cost Multipath (ECMP) for traffic distribution, enhancing high availability (HA), resiliency, and fast failover. AWS Direct Connect and AWS Transit Gateways currently support ECMP (Equal-Cost Multi-Path routing) specifically for connections from on-premises environments to the AWS cloud. However, within an Amazon VPC (Virtual Private Cloud), only a single destination can […]

An interview with Kaniz Mahdi, Director Telco Technologies & Worldwide Solution Architects Here’s our chat with Kaniz to discuss her storied experience in the telecom space, why she joined AWS, and her passions and visions. Kaniz is the powerhouse behind the upcoming generative AI hackathon and she provides the “why” of what promises to be […]

Telcos often face challenges integrating data spread across multiple BSS domains. The siloed nature of these domains means data is typically not transferable or compatible with other domains. In this post, we explore specific challenges faced by Telcos and how we could design a scalable data integration solution on AWS using the concepts outlined in […]

To plan wireless networks effectively, Communication Service Providers (CSPs) must analyze the viability of potential cell sites. This includes identifying potential facilities, obstructions, sources of interference, etc. Traditionally, capturing this information required a truck roll, which can be expensive, especially at scale. Harnessing the power of Machine Learning (ML) and computer vision to analyze site […]

Across industries, from telecommunications providers to government agencies, delivering seamless and personalized experiences is paramount for building strong relationships with customers and citizens. Traditional contact center solutions often struggle to meet the unique needs of modern enterprises and public sector organizations, resulting in long wait times, impersonal interactions, and inefficient issue resolution. This hinders the […]

Communication Service Providers (CSPs) are exploring public cloud hosting of network functions, driven by industry transformation. One promising use case is hosting a network function on AWS for outbound roaming subscribers, leveraging AWS’s global infrastructure and enabling enhanced user experience. This post details a reference architecture, including IP Exchange (IPX) connectivity options, allowing integration with […]

Today, AWS and Orange Middle East & Africa announced plans to bring AWS Wavelength to Morocco and Senegal later this year. In addition to the first AWS Wavelength Zones in Africa, this announcement will mark the first Wavelength Zones in countries without an existing AWS Region or AWS Local Zone. This will enable AWS customers to […]