Category: Amazon Bedrock

In an era of increasing digital transformation, electric utility providers are facing unprecedented challenges in meeting customer expectations for quick, efficient, and accessible service. Utility contact centers in particular face unique challenges in delivering effective customer service. Traditional Interactive Voice Response (IVR) systems can effectively handle direct, well-defined requests through touch-tone or basic voice commands, […]

Introduction Several industries started to explore quantum computing on use cases such as: risk assessment for insurance companies, molecule behavior simulation for chemistry, and financial asset management in the finance industry. In general, physics, chemistry, cryptography, material science and optimization problems are the core application areas of quantum computing. Furthermore the telco landscape, which is […]

Medical coding is a vital, yet intricate, process in the healthcare industry—it ensures accurate reimbursement for services rendered and is necessary for compliance with regulatory guidelines. However, traditional manual coding methods can be time-consuming, error-prone, and resource-intensive, leading to inefficiencies, bad outcomes, and potential revenue losses. With healthcare organizations processing thousands of patient encounters daily, […]

The UK motor finance industry faces Complex challenges following the Financial Conduct Authority’s (FCA) review of Discretionary Commission Arrangements (DCA). Financial institutions must now analyze historical lending data, calculate accurate redress amounts, and manage customer communications effectively, all while working with fragmented data sets and tight regulatory deadlines. In this post, we’ll explore how AWS […]

Revenue assurance (RA) is critical in the telecom industry, traditionally monitoring financial transactions such as CDR validation, billing verification, and settlement reconciliation to make sure of accurate revenue streams. Despite these practices, telecom operators face significant operational inefficiencies, with traditional RA processes limited to sampling small portions of transactions and achieving partial recovery rates due […]

Scott Mullins, Managing Director, AWS for Financial Services Over 750 financial services leaders convened for the AWS Financial Services Symposium in New York City last month to share, build relationships, and explore how their peers are leveraging cloud technology to tackle their most pressing business challenges. Under the theme “Pushing the Envelope,” the Symposium featured […]

In today’s complex industrial environments, predictive maintenance remains a key challenge for Energy, Utilities, and Manufacturing sectors. Traditional anomaly detection methods are labor-intensive and time-consuming, often leaving critical equipment vulnerabilities unaddressed for hours or days—leading to significant unplanned downtime and financial impact. McKinsey estimates mid-size refineries lose $20–50 million annually due to reliability issues. Typical […]

Building on our previous exploration of AWS Mainframe Modernization for the telecommunications industry, we now turn our focus to a powerful partnership that’s revolutionizing the modernization journey for telcos. In this blog post, we delve into how AWS and Astadia, an Amdocs Company, are joining forces to provide a comprehensive, automated solution for mainframe modernization […]

Opportunities for telecoms with small language models (SLMs) explored how telecom operators can use SLMs deployed on Customer Premises Equipment (CPE) and Internet of Things (IoT) devices to enable autonomous environments and handle routine information requests. Subsequently, in Distributed inference with collaborative AI agents for telco-powered smart-X, we further explored the spectrum of distributed computing locations […]

Ogury is a global AdTech leader in Personified Advertising. The company recently launched Ogury One, a breakthrough advertising platform fully built on Amazon Web Services (AWS), which delivers targeting based on personas—anonymized groups categorized by common attributes, interests, and purchase intentions—instead of tracking individuals. Personified Advertising leverages zero-party data collected through large-scale surveys—enriched with billions […]