Category: Best Practices

Last year was unprecedented for the travel and hospitality industry and for travelers and guests, providers and suppliers, employees and stakeholders alike. As a result of the disruption, companies that relied on moving average forecasting or looked to the same period last year have found themselves at the helm of a rudderless ship. Without accurate […]

This is a guest post from Jordan Hollander, co-founder of HotelTechReport.com — The pandemic turned the world upside down. It has forever changed consumer behavior and forced businesses to rethink the way they operate. Despite the rapid adoption of technology and software in verticals like fintech (financial services) and biotech (medical), digital transformation has been […]

This is a guest post from Chris Ratliff is the Senior Vice President, Digital Information & Technology for SP+. — SP+ facilitates the efficient movement of people, vehicles and personal belongings with the goal of enhancing the consumer experience while improving bottom line results for our clients. We are active in the travel and hospitality […]

Imagine a young child who aspired to drive a Ferrari by the age of seven on a public road. Would you let them? Unlikely. You would counsel them on what they need to do, why, and, critically, build a number of steps for them to achieve this goal. After all, who would let a toddler […]

We talk about cloud adoption as a journey. That’s because it takes exploration to understand your own business goals and to learn about the cloud capabilities available for you to reach those goals. It also takes collaboration and planning to do things right. At AWS, we look for ways to break down the customer journey […]

The restaurant industry (restaurants, catering, and food service distribution), is experiencing massive change, including the need to adopt dynamic business models such as delivery, pickup, and contactless service. At the same time, competition, labor costs, and consumer expectations are greater than ever. This environment creates an opportunity for organizations to augment existing data with third-party […]

  PathSpot provides the travel and hospitality industry a hygiene management system designed to protect businesses and their customers from contaminants and ensure effective and frequent handwashing. PathSpot has raised over $10M in venture funding to date, most recently a $6.5M Series A led by Valor Siren Ventures. PathSpot has been featured as one of […]

            — AWS re:Invent is always one of the most exciting and important technology events of the year and this year, several sessions will be must-sees for travel and hospitality executives. AWS re:Invent routinely fills several Las Vegas venues with standing-room only crowds, but this year we are bringing it […]

This post is authored by Jihwan Ko who served as an MBA intern for the AWS Travel and Hospitality team with a focus on the casino segment. — As with nearly every other industry around the world, the global pandemic has adversely affected all segments of the travel and hospitality business. In the casino-resort segment, […]

This post is authored by Brian Lewis, CTO of OpenJaw Technologies. — OpenJaw was founded in 2002, after which we followed what could be considered a traditional trajectory for any early 2000s travel tech solution provider. It developed software and secured customers who then ran those solutions in data centres managed by themselves or their […]