AWS for Industries

Fang Wang

Author: Fang Wang

Fang is the Principal Applied Scientist of Healthcare AI at AWS. She leads the science research and innovations of the team. With 15+ years of experience in the healthcare AI domain, she has built fraud detection, workflow automation and patient risk assessment AI/ML products for patients, providers, and payers at AWS, Elevance Health, and NORC at the University of Chicago.

How We Built Healthcare AI You Can Trust: The Engineering Behind Amazon Connect Health

How We Built Healthcare AI You Can Trust: The Science Behind Amazon Connect Health

In this blog, you will gain detailed insight into the scientific rigor behind Amazon Connect Health, including our training methods (supervised fine-tuning, reinforcement learning, multi-agent collaboration), how we validate against real-world data (automated and manual evaluation, LLM agentic environments), and the evidence mapping and source tracing we provide for every output to reinforce safety and trust.