AWS for Industries
Author: Josef Thomas Sepp
Josef Thomas Sepp has been spokesman of the management board of lekker Energie GmbH since 2013 and is responsible for the corporate sector. Before joining lekker Energie, Josef Thomas Sepp held various management positions at E.ON. He studied at the Ludwig-Maximilians-University Munich and the University of Southampton. In 2004, he passed the exams to become a certified auditor.
How lekker Energie improves customer service productivity and accessibility with Amazon Connect
When we jointly assumed responsibility at lekker in 2013, the company was deep in the red. We strategically realigned lekker to prioritize “working backwards” from our customers’ needs and this resulted in a business turnaround. Since then, customer retention has played a major role in lekker’s sustainable profitability. While customers come to lekker because of […]