AWS for Industries

Category: Amazon Connect

AWS Travel and Hospitality Competency Partners you should know: SequenceShift

AWS Travel and Hospitality Competency Partners you should know: SequenceShift

SequenceShift recently became the forty-seventh  Amazon Web Services (AWS) for Travel and Hospitality Competency Partner. I had the opportunity to interview Dmitri Muntean, Managing Director at SequenceShift, and Brad Fischer, Director of Partnerships at SequenceShift, to learn more about the company and their collaboration with AWS. 1. Congratulations on achieving Travel and Hospitality Competency Partner […]

Remote Vehicle Diagnostics with AWS IoT FleetWise and Amazon Connect

Remote vehicle diagnostics is the ability to remotely detect and diagnose vehicle malfunctions. Connected mobility and improvements in On-Board Diagnostics (OBD) have made it possible to remotely diagnose vehicle malfunctions. Prior to connected vehicles the repair process was reactive. Service centers had little insight into vehicle malfunctions until they were brought in and inspected. Service […]

AWS for Telecom programming highlights at re:Invent 2023

AWS for Telecom programming highlights at re:Invent 2023

As the largest and most comprehensive Amazon Web Services (AWS) event, AWS re:Invent 2023 brings together the cloud computing community to connect, collaborate, and learn. With hundreds of sessions, workshops, and labs, it’s the perfect place for telco professionals to explore how AWS can help transform their business. re:Invent offers an unparalleled opportunity to learn […]

Future of Retail: AWS Smart Store Kiosks Redefine Customer Experience

Retailers are always seeking new ways to enhance the customer experience and reduce friction during the shopping process. Generative AI has enabled innovations like a smart kiosk, a self-service platform that provides customers with a convenient and interactive way to shop. It enables customers to browse, purchase, and even receive personalized recommendations, all without the […]

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Why Mobile Virtual Network Operators (MVNO) should migrate and build onto AWS

Over the years the number of Mobile Virtual Network Operators (MVNOs) has grown worldwide. The MVNO market is valued at US$ 70.3B in 2022 and projected to reach US$ 147.7B by 2032. This growing market is not only an opportunity for MVNOs, but also a challenge, as it is becoming a more and more competitive […]

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Drive Hotel Mobile Adoption with Conversations by NLX

In today’s fast-paced world, mobile adoption is critical for any industry looking to stay ahead of the competition. The hotel industry is no exception. Guests want mobile options, and the benefits of mobile adoption for hotels are tenfold. Mobile adoption means fewer calls to the front desk and concierge, freeing up staff time to perform […]

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CPG Partner Conversations: Lemongrass’s cloud-native approach fuels CPG companies

The COVID-19 pandemic created unprecedented disruption to businesses and global markets. Now, most of the world appears to be past the uncertainty and turbulence of the pandemic. However, companies, especially in the consumer packaged goods (CPG) industry, continue to deal with major challenges, like supply chain disruptions and labor shortages. At the same time, consumer […]

Airline Resiliency and Recovery during Operational Disruptions with AWS

Introduction We often take for granted how easy it is to fly across the country or world on any given day. Yet, airlines face challenges, like unplanned weather events, wild fires, geopolitical events, logistical problems, and other external factors that impact their regular operations, more often than you’d expect. Such events lead to irregular operations, […]

AWS re:Invent 2022 wrap-up: Intuit achieves 99.9% availability and powers 58 billion ML predictions daily on AWS

Industry challenge Every tax season, global financial technology company Intuit faces high demand from over 100 million customers seeking advice for preparing their taxes on its artificial intelligence (AI)–driven expert platform. To uphold its mission of powering prosperity around the world, Intuit transformed its systems and infrastructure using the latest technologies from Amazon Web Services […]

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Why Hotel Owners Are Turning to the Cloud To Improve the Guest Experience

I’ve spent most of my career in the travel and hospitality industry. For those of you who have done the same, you know that has meant a lot of ups and downs—9/11, the 2008 financial crisis, and of course, the COVID-19 pandemic. Despite these challenges, the accommodations and lodging industry always bounces back. In fact, […]