AWS for Industries
Author: Mike Frost
Mike Frost leads global business development of Amazon Fraud Detector. In this role, he helps customers and colleagues with his extensive knowledge of how Amazon and its customers use AI and ML to detect and prevent fraud along with a blend of business experience, technical expertise, storytelling, passion, and humor. In past roles Mike was named on two patents, led the launches of two evolutionary cloud platforms, and was the innovator and executor of the first successful guerilla marketing brand campaign promoting data connectivity. Mike’s experience includes leadership and individual contributor roles in product management, product marketing, presales, and technical support at NICE Actimize, SAS, and Progress Software and considers his degree in biological and agricultural engineering from NC State University his greatest academic accomplishment.
Flying High Again with a Better Online Travel Purchase Experience
Travel booking websites were hit hard during the worldwide lockdowns during the global COVID-19 pandemic. Steep drops in airline travel meant every booking was critical, and delighting customers was essential to ensuring loyalty and repeat business. Furthermore, data privacy and security is more important than ever, as any breech becomes front page news, potentially damaging […]
The Path to Trustworthy Ecommerce: Fraud Prevention and Customer Satisfaction
For many ecommerce retailers, the difference between profitability and going out of business is fraud prevention. And although you might need to add several layers of security to prevent fraud, you don’t want a cumbersome customer experience. That balancing act often leads ecommerce retailers to sacrifice fraud detection to keep customers happy and maximize revenues, […]