AWS for Industries
Tag: Amazon Kinesis Data Stream
Luminus Launches Energy Monitoring App Using AWS Partner NET2GRID’s Energy Insights
Energy solutions provider Luminus wanted to empower Flemish consumers by providing them access to data collected from their digital meters. By October 2022, two million digital meters were already installed in Flemish households, with a goal to equip 80 percent of Flemish households with digital meters by 2024. The rollout of digital meters in Wallonia […]
Limiting Subscriber Churn by leveraging real-time subscribers’ feedback – part 2 of 2
In the first blog post of this series we introduced a serverless approach for CSPs to capture and process subscribers’ performance in real time. We covered how, by leveraging AWS real-time analytics services, CSP can identify subscribers with a significant rate of service impairment. Incident events are stored on a Data Lake, whilst overtime performances […]
Limiting Subscriber Churn by leveraging real-time subscribers’ feedback – part 1 of 2
When resolving network and service incidents, communication service providers (CSPs) have low visibility on how network incidents are perceived by their subscribers. As a result, resolution of network incidents is not optimized towards upholding customer satisfaction, leading to reduced effectiveness in limiting churn and increased cost of first-line support. This blog series demonstrates a fully […]